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For Companies At a Glance
- Tasks: Lead dispatch operations and manage a dynamic team to ensure timely order processing.
- Company: Join a forward-thinking company in Wrexham with a focus on teamwork and efficiency.
- Benefits: Enjoy a competitive salary, career growth, private healthcare, and free parking.
- Why this job: Make a real impact by optimising dispatch processes and leading a motivated team.
- Qualifications: Proven leadership in logistics and strong communication skills are essential.
- Other info: Be part of a vibrant workplace with opportunities for professional development.
The predicted salary is between 32500 - 32700 £ per year.
Associate Director at Swi-tch
Location: Wrexham
Salary: £32,500 – £32,700 per year
Hours: Monday–Friday, 08:00–17:00 (with flexibility for occasional shift cover)
Contract: Full-time, Permanent
Overview
Our client is seeking an experienced Dispatch Manager to take ownership of outbound operations. You will be responsible for managing supervisors and dispatch staff, ensuring orders are processed accurately, on time, and in line with service agreements. The role requires a proactive leader who can maintain standards, streamline processes, and support continuous improvement.
Main Duties
- Oversee daily dispatch operations and stock movements leaving the site.
- Work with supervisors to implement and maintain clear operational procedures.
- Act as the key point of contact for internal teams and external carriers regarding dispatch matters.
- Ensure carrier capacity is planned effectively and dispatch manifests are completed without error.
- Plan and adjust staffing levels in line with demand and forecasts.
- Manage consumables and packaging levels with the wider management team.
- Lead regular team briefings, training, and updates to maintain compliance and performance.
- Keep training records up to date and carry out spot checks on processes.
- Motivate and develop the team to create a skilled and engaged workforce.
- Play an active role in management meetings and contribute to business improvements.
Skills & Experience
- Proven leadership experience in dispatch, logistics, or warehouse operations.
- Strong track record of creating and maintaining standard procedures.
- Good knowledge of health & safety and compliance in a warehouse environment.
- Comfortable making data-driven decisions in a fast-moving setting.
- Excellent communicator with the ability to connect with both staff and management.
- Highly organised, detail-focused, and committed to accuracy.
- Free on-site parking
We have removed faux headings and ensured proper formatting for readability while preserving the original content and intent.
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Despatch Manager employer: Swi-tch
Contact Detail:
Swi-tch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and dispatch industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Show them you understand their dispatch processes and how you can improve them. We want to see that you’re not just another candidate!
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've motivated teams in the past. Share specific examples of how you’ve streamlined processes or improved compliance – we love those success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for proactive leaders like you to join our team!
We think you need these skills to ace Despatch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dispatch Manager role. Highlight your leadership experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your past achievements in dispatch or logistics that demonstrate your proactive leadership style.
Showcase Your Communication Skills: As a Dispatch Manager, communication is key. In your application, make sure to showcase your ability to connect with both staff and management. We love seeing candidates who can articulate their thoughts clearly and effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Swi-tch
✨Know Your Dispatch Operations
Familiarise yourself with the key responsibilities of a Dispatch Manager. Understand the daily operations, stock movements, and how to manage dispatch staff effectively. This knowledge will help you demonstrate your expertise and show that you're ready to take ownership of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your experience in motivating staff, conducting training, and maintaining compliance. Be ready to discuss how you can create a skilled and engaged workforce at their company.
✨Be Data-Driven
Brush up on your ability to make data-driven decisions. Be prepared to discuss how you've used data to improve processes or solve problems in past positions. This will show that you can thrive in a fast-moving environment and contribute to continuous improvement.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. As a Dispatch Manager, you'll need to communicate effectively with both internal teams and external carriers. Demonstrating strong communication skills during the interview will set you apart from other candidates.
