At a Glance
- Tasks: Support patient care by moving patients, supplies, and equipment throughout the hospital.
- Company: Join a dedicated team at South Warwickshire NHS Foundation Trust.
- Benefits: Enjoy competitive pay, pension contributions, and access to various employee benefits.
- Other info: Flexible shifts available, with opportunities for training and development.
- Why this job: Make a real difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Good communication skills and a customer-focused attitude are essential.
The predicted salary is between 44595 - 54505 £ per year.
The Hospital Porter plays a key role in supporting the delivery of safe, effective, and patient-centred healthcare services across the hospital site and associated buildings. The post holder will provide a comprehensive portering service, ensuring the timely movement of patients, specimens, medications, equipment, linen, mail, supplies, and waste between wards and departments.
Working as part of the Estates and Facilities team, the Porter is responsible for contributing to the smooth day-to-day operation of the hospital by maintaining essential support services, responding to routine and ad hoc requests, and ensuring a clean, safe, and efficient environment for patients, visitors, and staff. The role requires excellent communication skills, a flexible approach to work, and the ability to prioritise tasks in a busy healthcare setting while adhering to Trust policies, health and safety requirements, and infection prevention and control standards.
The successful candidate will demonstrate a customer-focused attitude, work effectively both independently and as part of a team, and take pride in delivering a reliable and professional service that supports the overall patient experience.
Main duties of the job
The service comprises of general portering duties, including the movement of goods; this includes patient lunches and ward requisitions, internal postal services, specimens, bloods and waste movement. The service is required for the whole site.
Routine Duties to Be Undertaken
As per section 13 of the Specification for the provision of Portering Service to South Warwickshire NHS Foundation Trust. The Contractor will be responsible for the collection of dirty linen from all departments including on site including Theatres. Dirty linen should be collected in roll cages and taken to the Dirty Linen store a room within the multi-storey car park near the service area in readiness for collection by the Trust's Laundry Contractor. Collections to and from departments should be daily including Public Holidays except Christmas.
Person specification
- Good general standard of education
- Basic literacy and numeracy skills
- Health and Safety awareness
- Fire Safety awareness
- Customer care training
- Manual Handling training
- First Aid training
Experience
- Experience working in a customer service environment
- Experience working as part of a team
- Experience of working in a busy environment with competing priorities
- Experience working within healthcare, hospitality or public services
- Experience moving equipment, supplies or patients safely
Skills
- Excellent communication and interpersonal skills
- Ability to communicate effectively with patients, visitors and staff
- Ability to follow procedures and instructions accurately
- Understanding of patient confidentiality and dignity
- Ability to complete records and documentation accurately
- Basic IT skills
- Knowledge of infection prevention and control principles
Personal Qualities
- Reliable and punctual
- Professional, courteous and compassionate
- Flexible and adaptable
- Ability to work independently and as part of a team
- Calm manner when working under pressure
- Self-motivated and enthusiastic
- Positive attitude towards delivering high-quality patient services
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Porter in Stratford-upon-Avon employer: SWFT Clinical Services Ltd
As a Pharmacy Manager at UHCW, you will be part of a dynamic team dedicated to delivering high-quality patient care in a supportive and collaborative environment. The company prioritises employee growth through continuous training and development opportunities, alongside a comprehensive benefits package that includes a pension scheme, discretionary bonuses, and access to an Employee Assistance Programme. With a strong commitment to operational excellence and compliance, UHCW fosters a culture of innovation and teamwork, making it an exceptional employer for those seeking a meaningful career in pharmacy management.
Contact Details:
SWFT Clinical Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Stratford-upon-Avon
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We think you need these skills to ace Porter in Stratford-upon-Avon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at SWFT Clinical Services Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at SWFT Clinical Services Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to SWFT Clinical Services Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at SWFT Clinical Services Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at SWFT Clinical Services Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research SWFT Clinical Services Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
