At a Glance
- Tasks: Join our dynamic outpatient pharmacy team and ensure high-quality customer service.
- Company: Be part of SWFT Clinical Services, a supportive and progressive NHS subsidiary.
- Benefits: Enjoy competitive pay, pension contributions, and a range of employee benefits after probation.
- Why this job: Make a real difference in patient care while developing your pharmacy skills.
- Qualifications: NVQ Level 2 in Pharmacy Services and experience in outpatient or hospital pharmacy.
- Other info: Work in a fast-paced environment with excellent teamwork and career growth opportunities.
The predicted salary is between 29970 - 36483 £ per year.
We are looking for a passionate and experienced Dispenser to join our dynamic and busy outpatient pharmacy team at George Eliot Hospital. As part of our evolving pharmacy service, you will have the opportunity to demonstrate our core values: supportive, progressive, and diverse. If you are looking to join an organisation that values and supports its team, we would love to hear from you.
Main duties of the job:
- Exciting opportunity for full-time Pharmacy Dispenser to join a fast-paced and dynamic team at the Outpatient Pharmacy, George Eliot Hospital.
- The Pharmacy Dispenser plays a key role in ensuring efficient and high-quality customer experience is maintained.
- Striving to deliver a safe, effective and caring service for patients and other service users whilst playing an active role in business development.
About us:
SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick, Stratford, UHCW, Rugby St Cross and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.
Subject to the Company and individual’s performance, an annual discretionary bonus will be awarded. There is automatic enrolment to the Company pension scheme, with the Company contributing 5%. A benefits package is available to the appointed candidate upon successful completion of the six-month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme. Access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing tough times or need extra support with their mental well-being.
Job responsibilities:
- Prepare labels using the pharmacy computer system CMM and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).
- Stock management to include ordering, receiving and checking off stock. Querying and working with procurement team to resolve stock queries and discrepancies.
- Remove expired, unwanted and overstocked drugs and inform a senior member of staff.
- Empty the returned patient or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP.
- Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales.
- Minimise waiting times whilst maintaining professional standards.
- Strive to achieve and maintain best professional best practice and work towards achieving business KPI targets.
- Assures service quality and patient safety, by following SOPs and Health and Safety policy.
- Offers suggestions to improve the way we work by utilising best practices.
- Maintains excellent working relationships and good communication with patients and Trust employees.
- Contributes to the teamwork ethic so enabling the best possible service and care to patients.
Communications and Working Relationships:
- Engender a customer-first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.
- Respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and refer queries to the pharmacist when appropriate.
- Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.
- Respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.
- Select and recommend suitable products and provide advice on their correct use.
Person Specification:
- Qualifications: NVQ Level 2 in Pharmacy Services, GCSE at Grade C or above in Maths and English, UK Pharmacy dispensing accreditation and experience.
- Experience: Previous outpatient pharmacy experience, previous hospital pharmacy experience.
- Skills: Healthcare assistant course - sales of over-the-counter medicines, dispensing of hospital prescriptions.
- Personal Qualities: Able to work well in a team, able to work well under pressure, confident and articulate, able to communicate well with other colleagues within hospital setting and patients.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Location: George Eliot Hospital Outpatient Pharmacy.
GEH Outpatients Pharmacy Dispenser in Nuneaton employer: SWFT Clinical Services Ltd
Contact Detail:
SWFT Clinical Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GEH Outpatients Pharmacy Dispenser in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to current employees at George Eliot Hospital on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job.
✨Tip Number 2
Prepare for the interview by brushing up on your pharmacy knowledge and the specific duties of a Pharmacy Dispenser. We want you to show off your skills and passion for providing excellent patient care!
✨Tip Number 3
Don’t forget to highlight your teamwork skills! The job requires working closely with others, so share examples of how you've contributed to a team in the past during your interview.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the role and makes it easier for us to find your application. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace GEH Outpatients Pharmacy Dispenser in Nuneaton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion for pharmacy aligns with our core values of being supportive, progressive, and diverse.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in outpatient or hospital pharmacy. We love seeing how your skills match the job description, so don’t hold back on showcasing your qualifications!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and directly address the key responsibilities mentioned in the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at George Eliot Hospital.
How to prepare for a job interview at SWFT Clinical Services Ltd
✨Know Your Stuff
Make sure you brush up on your pharmacy knowledge, especially around outpatient services and the specific duties of a Pharmacy Dispenser. Familiarise yourself with common medications, their uses, and any relevant regulations. This will show that you're not just passionate but also well-informed.
✨Showcase Your Team Spirit
Since teamwork is crucial in a busy pharmacy environment, be ready to share examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues, as this aligns with the organisation's core values of being supportive and diverse.
✨Demonstrate Customer Care
Prepare to discuss how you would handle customer queries and ensure a high-quality experience for patients. Think of specific instances where you've gone above and beyond for customers, as this will resonate with their focus on delivering a caring service.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the pharmacy's approach to business development or how they maintain professional standards. This shows your genuine interest in the role and helps you understand if it's the right fit for you.