Multi Skilled Catering & Domestic Assistant

Multi Skilled Catering & Domestic Assistant

Multi Skilled Domestic & Catering Assistant Advert Ellen Badger

We are seeking a caring and enthusiastic individual to join our Facilities team as a Multiskilled Catering and Domestic Assistant. This 6 month fixed term full-time role, involves a combination of catering and domestic duties, contributing to a clean, comfortable, and welcoming environment for patients and staff. The role will be based at Ellen Badger Hospital to support the MDCU team.

Key Responsibilities:

• Undertaking cleaning duties, including outside of clinical activity hours (early mornings or evenings if required)
• Assisting with catering tasks as required
• Working flexibly across departments when needed
• Supporting the team with a positive and proactive approach

Requirements:

• Self-motivated with the ability to work independently and as part of a team
• Flexible and adaptable to meet the needs of the hospital
• Previous experience is advantageous but not essential, as full training will be provided

You will play an important role in enhancing patient care and experience by maintaining high standards of cleanliness and offering friendly, reliable support throughout the hospital.

Main duties of the job

To provide a high-quality domestic service, to patients, staff and visitors maintaining a clean and safe environment in accordance with the specification.

About us

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

Subject to the Company and individual\’s performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Job responsibilities

Undertaking necessary duties to ensure the upkeep of a clean and hygienic environment within the hospital and associated areas. These duties will be carried out both in patient, and non-patient environments and may also entail specialised cleaning tasks. To be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.

Main Duties

All work must be undertaken in line with health, safety, security and Company and Trust policies and procedures, including infection control.

The post holder may work in an environment where they could be exposed to sensitive circumstances.

The post holder will be exposed to some unpleasant environmental conditions.

The effective cleaning and maintenance of all hygiene standards within a designated area and all of its facilities. Comply with the work schedules and using appropriate methods of work, ensuring any service level agreement and quality standards are met in line with Company and Trust policies.

Collection and safe removal of non-clinical and/or clinical waste within your area of work in line with Company procedures and Trust policies.

Safe storage and maintenance of appropriate stock and supplies ensuring that these are available as required within the designated area.

May be required to assist with meal services and be responsible for beverage services to the required standard.

Ensure confidentiality, privacy and dignity is maintained at all times in accordance with the Data Protection Act and in line with Company and Trust policy, where appropriate.

Conduct yourself in a professional manner whilst on Trust and Company premises.

Ensure you understand and comply with all relevant current legislation as set out in Company and Trust policies and procedures and the related documentation, including the Employee Terms and Conditions Handbook, Employee Health, Safety and Environmental Handbook and security procedures.

Responsible for securing areas after cleaning as required.

Responsible for the security of keys.

Use all mechanical and electrical equipment in a correct and safe manner, using appropriate methods of work, following training, including trolleys and cleaning equipment.

Maintain a clean, neat and tidy appearance, complying with Company and Trust uniform and hand care guidelines and high standards of personal hygiene.

Participate as required, in regular team meetings, performance reviews, job chats, return to work discussions and co-operate with accident and other investigations.

Engage in the process to identify your own personal development and training needs and attending agreed training programmes.

Report immediately, any faults or defects to Trust or Company equipment or premises, especially those which could be dangerous.

Any other duties as may be reasonably requested within the grade of the post.

Person Specification

Qualifications

• Basic cleaning qualification – NVQs 1 or 2 or similar in a relevant discipline

Experience

• To understand the role and associated work procedures.
• Experience of working in a similar role or discipline.
• Experience of working in the NHS.

Skills

• Basic knowledge of cleaning materials
• Basic manual handling qualification
• Experience of manual handling techniques
• Knowledge of COSHH
• Communicate appropriately with others at work
• Listen to and respond to simple information, ask questions to clarify understanding
• Respond appropriately to queries and complaints
• Take part in discussions on familiar topics
• Read and understand short piece of text
• Read and understand simple symbols, diagrams and charts
• Extract numerical information from lists, tables, diagrams, and simple charts
• Tackle practical problems using simple calculation

Personal Qualities

• Demonstrate alignment with the values and beliefs of the Trust
• Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
• Punctual and flexible across hours of work when required

Other

• Kneeling, crouching, twisting, bending, or stretching.
• Lifting weights/equipment with mechanical aids.
• Lifting weights/equipment without mechanical aids.
• Making repetitive movements.
• Pushing/pulling trolleys or similar.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.