Technical Sales Engineer

At Swegon we are recruiting for a Technical Sales Engineer. This role plays a key part in supporting our contractor and consultant sales team unit. Working closely with External Sales, Estimating, and Project colleagues, you will use your technical knowledge to prepare accurate estimates, provide customer support, and ensure smooth handovers from quotation through to project management.

Your responsibilities will include:

• Assisting with equipment selection, producing compliant and competitive quotations, and offering on-site support where required.
• Providing dedicated technical support to the contractor sales team, particularly in the London area, ensuring timely and accurate estimating and quotation support.
• Liaising closely with the contractor sales unit to help secure project wins by preparing compliant and competitive bids.
• Delivering high-quality equipment selections and technical advice to both internal and external stakeholders.
• Preparing quotations in line with business and project requirements, ensuring correct specification, pricing, and supplier input.
• Maintaining records of job costing and quotation history to support project tracking and reporting.
• Supporting the Project and Service teams with technical handovers, clarifications, and issue resolution throughout project lifecycles.
• Providing technical assistance to customers and in-house service engineers on Swegon/Blue Box products and relevant third-party equipment.
• Contributing to continual improvement by identifying areas for enhancement in processes, documentation, or support.

Essential experience:

• Technical experience of products or services within the Swegon portfolio: understanding of heat pumps, air handling units etc.
• Technical experience of HVAC products and systems.
• Experience in the use of industry product design and selection tools.
• Excellent computing skills including Word, Excel and Outlook.
• Experience of planning, organising, and managing resources and systems to bring about the successful completion of specific project goals.
• Excellent oral and written communication skills.
• Strong customer service skills.
• Pleasant and effective telephone manner.
• Experience of preparing quotations and order processing whilst working to deadlines.

Essential qualifications:

• GCSE / A Level or equivalent, (including IT).
• A recognised Mechanical / Electrical Engineering, HVAC or refrigeration qualification, or to have gained enough knowledge in these fields through your career to date.
• Computer literate in MS Office, ERP and database operating systems.
• Valid UK Driving Licence.

At Swegon, we work to create the world's best indoor climate that makes people thrive and feel-good inside. We have ambitious goals in our sustainability efforts, in offering the most energy-efficient products, promoting gender equality, and becoming carbon neutral, and we have clear transparency in our work. We offer exciting challenges in a global environment with competent colleagues and a culture characterized by our values; "Customer Empathy, Trust, and Commitment," which permeate everything we do and are the basis for the decisions we make and how we interact with each other. We have an open and flexible organizational culture with short decision-making processes, plenty of development opportunities, and we care about you being able to balance your work with your personal life. We place great emphasis on personal qualities, welcome applicants with different backgrounds, and strive for diversity and gender equality.

Swegon Group, owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider of a healthy indoor climate, with solutions for ventilation, heating, cooling, and climate optimization, as well as connected services and technical expertise. Swegon has subsidiaries and distributors worldwide and 17 production units in Europe, North America, and India. The company has approximately 3000 employees and had a turnover of approximately SEK 6 billion in 2022.