Service Engineer

Service Engineer

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert maintenance and support for smoke/fire dampers and ventilation equipment.
  • Company: Join Swegon's dynamic Service department in a standalone role.
  • Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
  • Other info: Work remotely in South West London with a focus on health and safety.
  • Why this job: Make a real difference in fire safety while developing your technical skills.
  • Qualifications: Basic knowledge of HVAC systems and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

Are you a skilled Service Engineer who is confident at decision making and using your initiative? Do you have strong influencing and communication skills? Then this role could be for you.

We have a great opportunity for a Service Engineer to join us within Swegon's Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around South West London areas.

Main duties and responsibilities:
  • Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.
  • Communicating technical information and site requirements back to the Service office.
  • Fault finding.
  • Liaising and developing working relationships both with the customer and other employees within the company.
  • Completion of relevant paperwork using our online platform.
  • Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments.
  • Lead generation, identifying commercial opportunities for business development.
  • Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS.
Essential Experience:
  • Basic knowledge of ventilation and smoke damper control and industry practices.
  • Dealing with customers and the ability to communicate technical information and site requirements back to the Service office.
  • Awareness and appreciation of Health and Safety requirements to industry standards.
  • Understanding the importance of working in line with risk assessments and method statements.
  • Providing an appropriate audit trail of documentation relating to servicing of customer sites.
  • Base level electrical and wiring knowledge.
  • Previous experience in duct work.
Desirable:
  • Completion and understanding of the importance of Dynamic Risk Assessments.
  • Knowledge of smoke damper control products.
  • Manufacturer training.
  • All round HVAC knowledge.
  • Sound controls knowledge.
  • Practical Smoke/Fire Damper or controls experience.
  • An appreciation and understanding of the benefits of lead generation and completion of relevant forms.
Essential Qualifications:
  • GCSE or equivalent.
  • Engineering/Mechanical type qualification.
  • Full Driving Licence.
  • Computer literacy.
  • ACRIB / CSCS Card or other safety awareness course.
Desirable Qualifications:
  • IPAF.
  • PASMA.
  • HND/C Mechanical or Electrical engineering or similar.
  • Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification.
  • Level 2 or 3 NVQ Refrigeration & Air Conditioning.
  • Controls qualification.
  • ACRIB / CSCS Card or other safety awareness course.

Service Engineer employer: Swegon UK & I

At Swegon, we pride ourselves on being an excellent employer, offering our Service Engineers a dynamic work environment in South West London where initiative and decision-making are highly valued. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that encourages collaboration and innovation, making it a rewarding place to develop your career in the HVAC industry.
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Contact Detail:

Swegon UK & I Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Engineer

✨Tip Number 1

Get to know the company! Research Swegon and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your communication skills. As a Service Engineer, you'll need to explain technical information clearly. Try role-playing with a friend or family member to get comfortable discussing your experience and how it relates to the job.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about the opportunity.

We think you need these skills to ace Service Engineer

Decision Making
Initiative
Influencing Skills
Communication Skills
Maintenance and Repair
Commissioning
Fault Finding
Customer Relationship Management
Health and Safety Awareness
Dynamic Risk Assessments
Basic Electrical Knowledge
Duct Work Experience
HVAC Knowledge
Smoke Damper Control Knowledge
Computer Literacy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with smoke and fire dampers, as well as any relevant HVAC knowledge. We want to see how your skills match up with what we're looking for!

Show Off Your Communication Skills: Since you'll be liaising with customers and colleagues, it's important to demonstrate your strong communication abilities. Use examples in your application that showcase how you've effectively communicated technical information in the past.

Highlight Safety Awareness: Given the importance of Health and Safety in this role, make sure to mention any relevant safety training or certifications you have. We appreciate candidates who understand the significance of risk assessments and safety protocols.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Swegon UK & I

✨Know Your Stuff

Make sure you brush up on your knowledge of smoke and fire damper control systems, as well as ventilation equipment. Being able to discuss specific technical details will show that you're not just familiar with the basics but can also handle the complexities of the role.

✨Communicate Clearly

Since this role involves liaising with customers and colleagues, practice articulating technical information in a way that's easy to understand. Think about how you would explain a complex issue to someone without a technical background—this will be key during your interview.

✨Show Your Initiative

Be prepared to share examples of when you've taken the initiative in past roles. Whether it was identifying a problem and solving it or suggesting improvements, demonstrating your decision-making skills will resonate well with the interviewers.

✨Safety First

Familiarise yourself with health and safety regulations relevant to the industry. Be ready to discuss how you’ve applied these in previous roles, especially regarding risk assessments and method statements. This shows that you take safety seriously and understand its importance in the field.

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