At a Glance
- Tasks: Provide expert service on smoke and fire dampers across the North of England.
- Company: Join Swegon's dynamic Service department with a focus on safety and innovation.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Other info: Enjoy a flexible field-based role with potential for career advancement.
- Why this job: Make a real difference in safety while developing your technical skills.
- Qualifications: Basic knowledge of ventilation systems and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you a skilled Service Engineer who is confident at decision making and using your initiative? Do you have strong influencing and communication skills? Then this role could be for you.
We have a great opportunity for a Service Engineer to join us within Swegon's Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around the North of England and surrounding areas, including some parts of the south of Scotland.
Main duties and responsibilities:
- Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.
- Communicating technical information and site requirements back to the Service office.
- Fault finding.
- Liaising and developing working relationships both with the customer and other employees within the company.
- Completion of relevant paperwork using our online platform.
- Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments.
- Lead generation, identifying commercial opportunities for business development.
- Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS.
Essential Experience:
- Basic knowledge of ventilation and smoke damper control and industry practices.
- Dealing with customers and the ability to communicate technical information and site requirements back to the Service office.
- Awareness and appreciation of Health and Safety requirements to industry standards.
- Understanding the importance of working in line with risk assessments and method statements.
- Providing an appropriate audit trail of documentation relating to servicing of customer sites.
- Base level electrical and wiring knowledge.
- Previous experience in duct work.
Desirable:
- Completion and understanding of the importance of Dynamic Risk Assessments.
- Knowledge of smoke damper control products.
- Manufacturer training.
- All round HVAC knowledge.
- Sound controls knowledge.
- Practical Smoke/Fire Damper or controls experience.
- An appreciation and understanding of the benefits of lead generation and completion of relevant forms.
Essential Qualifications:
- GCSE or equivalent.
- Engineering/Mechanical type qualification.
- Full Driving Licence.
- Computer literacy.
- ACRIB / CSCS Card or other safety awareness course.
Desirable Qualifications:
- IPAF.
- PASMA.
- HND/C Mechanical or Electrical engineering or similar.
- Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification.
- Level 2 or 3 NVQ Refrigeration & Air Conditioning.
- Controls qualification.
- ACRIB / CSCS Card or other safety awareness course.
Field Service Engineer – Smoke & Fire Dampers (North) in North East employer: Swegon UK & I
Contact Detail:
Swegon UK & I Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Smoke & Fire Dampers (North) in North East
✨Tip Number 1
Get to know the company inside out! Research Swegon and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills in fault finding and customer communication can shine through. We want to see you confident and ready to tackle any scenario!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Service Engineer – Smoke & Fire Dampers (North) in North East
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills and experience with smoke and fire dampers. We want to see how you can bring your expertise to our team, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and align your experiences with what we’re looking for. It shows us you’re genuinely interested!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and get straight to the point.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Swegon UK & I
✨Know Your Stuff
Make sure you brush up on your knowledge of smoke and fire dampers, as well as ventilation systems. Be ready to discuss your previous experiences and how they relate to the role. This will show that you're not just a candidate, but someone who understands the industry.
✨Communicate Clearly
Since this role involves liaising with customers and colleagues, practice articulating technical information in a straightforward manner. Think about examples where you've successfully communicated complex ideas before, as this will demonstrate your influencing skills.
✨Safety First
Familiarise yourself with health and safety regulations relevant to the role. Be prepared to discuss how you’ve applied risk assessments and method statements in past jobs. Showing that you prioritise safety will resonate well with the interviewers.
✨Show Initiative
Think of instances where you've taken the lead on a project or solved a problem independently. This role requires decision-making and initiative, so having concrete examples ready will help you stand out as a proactive candidate.