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- Tasks: Provide expert service on smoke and fire dampers across the North of England.
- Company: Join Swegon, a leader in HVAC solutions with a focus on safety and innovation.
- Benefits: Enjoy competitive pay, career development, and a dynamic work environment.
- Other info: Great opportunity for growth in a supportive team atmosphere.
- Why this job: Make a real difference in safety while developing your technical skills.
- Qualifications: Basic HVAC knowledge and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a skilled Service Engineer who is confident at decision making and using your initiative? Do you have strong influencing and communication skills? Then this role could be for you.
We have a great opportunity for a Service Engineer to join us within Swegon's Service department in a standalone role, working on customer sites to provide skilled fire/smoke damper control services. Our Service Engineers report into the Area Service Manager, working on a field remote basis around the North of England and surrounding areas, including some parts of the south of Scotland.
Main duties and responsibilities:
- Carrying out maintenance, repair, commissioning and service support to a range of smoke/fire dampers and control panels as well as ventilation equipment.
- Communicating technical information and site requirements back to the Service office.
- Fault finding.
- Liaising and developing working relationships both with the customer and other employees within the company.
- Completion of relevant paperwork using our online platform.
- Awareness and appreciation of Health and Safety requirements and completion of Dynamic Risk Assessments.
- Lead generation, identifying commercial opportunities for business development.
- Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS.
Essential Experience:
- Basic knowledge of ventilation and smoke damper control and industry practices.
- Dealing with customers and the ability to communicate technical information and site requirements back to the Service office.
- Awareness and appreciation of Health and Safety requirements to industry standards.
- Understanding the importance of working in line with risk assessments and method statements.
- Providing an appropriate audit trail of documentation relating to servicing of customer sites.
- Base level electrical and wiring knowledge.
- Previous experience in duct work.
Desirable:
- Completion and understanding of the importance of Dynamic Risk Assessments.
- Knowledge of smoke damper control products.
- Manufacturer training.
- All round HVAC knowledge.
- Sound controls knowledge.
- Practical Smoke/Fire Damper or controls experience.
- An appreciation and understanding of the benefits of lead generation and completion of relevant forms.
Essential Qualifications:
- GCSE or equivalent.
- Engineering/Mechanical type qualification.
- Full Driving Licence.
- Computer literacy.
- ACRIB / CSCS Card or other safety awareness course.
Desirable Qualifications:
- IPAF.
- PASMA.
- HND/C Mechanical or Electrical engineering or similar.
- Level 2 or 3 NVQ in an Engineering/Mechanical or Electrical type qualification.
- Level 2 or 3 NVQ Refrigeration & Air Conditioning.
- Controls qualification.
- ACRIB / CSCS Card or other safety awareness course.
Field Service Engineer – Smoke & Fire Dampers (North) employer: Swegon UK & I
Contact Detail:
Swegon UK & I Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – Smoke & Fire Dampers (North)
✨Tip Number 1
Get to know the company inside out! Research Swegon and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills in maintenance, repair, and customer communication can shine through. We want to see your confidence and initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field Service Engineer – Smoke & Fire Dampers (North)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in smoke and fire damper control. We want to see how your skills match the job description, so don’t be shy about showcasing your technical knowledge and any previous roles that relate to this position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. We love seeing candidates who can communicate their passion for the industry and their understanding of customer needs.
Show Off Your Communication Skills: Since this role involves liaising with customers and colleagues, make sure your application reflects your strong communication skills. We appreciate clear and concise writing, so keep it professional yet approachable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Swegon UK & I
✨Know Your Stuff
Make sure you brush up on your knowledge of smoke and fire dampers, as well as ventilation systems. Be ready to discuss your previous experiences in maintenance and repair, and how they relate to the role. This will show that you’re not just a candidate, but someone who understands the technical aspects of the job.
✨Communicate Clearly
Since this role involves liaising with customers and the service office, practice articulating technical information in a way that's easy to understand. Think about examples where you've successfully communicated complex ideas before, and be prepared to share those during the interview.
✨Show Your Initiative
Demonstrate your decision-making skills by preparing examples of when you've taken the initiative in past roles. Whether it was identifying a problem and solving it or suggesting improvements, these stories will highlight your proactive approach, which is key for a Service Engineer.
✨Safety First
Familiarise yourself with health and safety regulations relevant to the industry. Be ready to discuss how you’ve adhered to safety protocols in previous jobs, especially regarding risk assessments and method statements. This will show that you take safety seriously, which is crucial in this line of work.