At a Glance
- Tasks: Lead and execute top-notch events while managing a dynamic team.
- Company: Join Sweet&Chilli, a leading experiential agency in London.
- Benefits: Enjoy private health insurance, enhanced pension, fitness perks, and team socials.
- Other info: Hybrid work model with excellent career growth opportunities.
- Why this job: Shape the future of hospitality events and build strong client relationships.
- Qualifications: High-level experience in hospitality and event production is essential.
The predicted salary is between 60000 - 75000 £ per year.
Sweet&Chilli is looking for a Hospitality & Events Director to lead our delivery of best-in-class events - from hospitality and production through to on-trade consultancy. This is a senior leadership role for someone who's as comfortable running the floor at a high-profile event as they are in the boardroom with a client. You'll take ownership of our events team (working alongside the Senior Event Co-ordinator and Event Manager), build direct client relationships at a senior level, and bring commercial rigour to everything from quoting to margin.
What you'll be doing:
- Leading planning and execution of S&C events across Hospitality and Production, on time, on budget, to the highest standard
- Acting as senior point of contact for key clients, leading meetings with confidence and commercial awareness
- Owning quoting and margin enhancement across event hospitality projects
- Line managing and developing our Event Managers and Co-ordinators
- Writing and maintaining our Event Hospitality Playbook
- Spotting and cultivating new business opportunities within existing accounts and beyond
What you'll bring:
- High-level hospitality experience across events and the on-trade
- Event production leadership experience, fluent across AV, power, staging, rigging, RAMS
- A strong track record building senior client relationships
- Drinks brand experience highly desirable - trade advocacy knowledge a bonus
- Commercial confidence: strong numeracy, budget management, financial accountability
- Scoro experience a plus, not a must
The details:
- London-based (SE1), hybrid - 3 days in studio, flexible where required on Events
- Start date: From 1st September 2026
- Perks include private health insurance, enhanced pension, workplace nursery benefit, fitness class pass, cycle scheme, and team drinks at our own bar, Nine Lives
If you thrive on high standards, love the drinks and hospitality world, and want to shape how a leading experiential agency delivers events - we'd love to hear from you.
Hospitality & Events Director in London employer: Sweet&Chilli
At Sweet&Chilli, we pride ourselves on being a dynamic and inclusive workplace that champions creativity and collaboration. Our London HQ offers a vibrant environment where employees can thrive, with opportunities for professional growth and a strong emphasis on work-life balance through flexible working arrangements. With unique perks like discounts at our own cocktail bar and paid volunteer days, we ensure our team feels valued and inspired every day.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality & Events Director in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sweet&Chilli. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sweet&Chilli
Don't be shy about reaching out to Sweet&Chilli directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality & Events Director in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sweet&Chilli and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sweet&Chilli
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
