At a Glance
- Tasks: Support clients from trip ideas to safe returns, ensuring seamless travel experiences.
- Company: Sweet Carolina Travel, known for personalised, high-quality support and a community culture.
- Benefits: Fully remote work, exclusive travel perks, and professional development opportunities.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Strong communication skills and customer service experience, ideally in travel or hospitality.
- Other info: Flexible schedule and a supportive community focused on meaningful connections.
The predicted salary is between 36000 - 60000 £ per year.
As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
Remote Travel Advisor in Sheffield employer: Sweetcarolinatravels
Contact Detail:
Sweetcarolinatravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Advisor in Sheffield
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Remote Travel Advisor role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel stories and experiences. This not only showcases your love for the industry but also helps you connect on a personal level.
✨Tip Number 3
Be prepared for the interview! Research Sweet Carolina Travel and understand their values and mission. Tailor your responses to reflect how your skills and experiences align with their commitment to high-quality support and client satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that shows your professionalism and keeps you fresh in their minds.
We think you need these skills to ace Remote Travel Advisor in Sheffield
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or memorable trips that highlight why you’re excited about helping others create their own adventures.
Tailor Your Communication Style: Since strong written communication is key for this role, make sure your application reflects a polished and professional tone. Use clear language and structure your thoughts well to demonstrate your ability to engage with clients effectively.
Highlight Relevant Experience: If you've got experience in customer service, especially in travel or hospitality, don’t hold back! Detail your past roles and how they’ve prepared you to support clients with bookings and travel challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Sweetcarolinatravels
✨Know Your Destinations
Familiarise yourself with popular travel destinations and current travel trends. Being able to discuss these confidently will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your ability to handle inquiries and resolve issues with empathy will resonate well with the values of Sweet Carolina Travel.
✨Demonstrate Tech Savviness
Brush up on common booking tools and software used in the travel industry. Being tech-savvy is crucial, so be ready to discuss how you've adapted to new systems in previous roles.
✨Ask Thoughtful Questions
Prepare insightful questions about the company culture and the role itself. This shows your genuine interest in the position and helps you determine if it's the right fit for you.