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- Tasks: Support clients from trip ideas to safe returns, ensuring seamless travel experiences.
- Company: Sweet Carolina Travel, known for personalised, high-quality support and a community culture.
- Benefits: Fully remote work, exclusive travel perks, and professional development opportunities.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Strong communication skills and customer service experience, ideally in travel or hospitality.
- Other info: Flexible schedule and a supportive community focused on connection and meaningful experiences.
The predicted salary is between 36000 - 60000 £ per year.
As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
Remote Travel Advisor in Manchester employer: Sweetcarolinatravels
Contact Detail:
Sweetcarolinatravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who work in travel or customer service. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with clients through various channels, try role-playing scenarios with a friend. This will help you sound polished and confident when it counts.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with popular booking tools and travel apps. Being able to demonstrate your quick adaptability to new systems can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining our community of travel enthusiasts.
We think you need these skills to ace Remote Travel Advisor in Manchester
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or memorable trips that highlight why you’re excited about helping others create their own adventures.
Tailor Your Communication Style: Since strong written communication is key for this role, make sure your application reflects a polished and professional tone. Use clear language and structure your thoughts well to demonstrate your ability to engage with clients effectively.
Highlight Relevant Experience: Don’t forget to showcase any customer service experience you have, especially in travel or hospitality. Mention specific examples where you’ve gone above and beyond to assist clients, as this aligns perfectly with our values at Sweet Carolina Travel.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Sweetcarolinatravels
✨Know Your Travel Stuff
Brush up on popular travel destinations and current travel trends. Being able to discuss these topics confidently will show your passion for travel and help you connect with the interviewers.
✨Showcase Your Communication Skills
Since this role involves engaging with clients across various channels, practice articulating your thoughts clearly. Consider doing mock interviews or even recording yourself to refine your delivery.
✨Demonstrate Empathy and Problem-Solving
Prepare examples of how you've handled customer concerns in the past. Highlight your ability to resolve issues with care and efficiency, as this aligns perfectly with the company’s values.
✨Familiarise Yourself with Tech Tools
Get comfortable with common booking systems and communication tools. Showing that you're tech-savvy will reassure them that you can adapt quickly to their processes.
