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- Tasks: Support clients from trip ideas to safe returns, ensuring seamless travel experiences.
- Company: Sweet Carolina Travel, known for personalised, high-quality support and a community culture.
- Benefits: Fully remote work, exclusive travel perks, and professional development opportunities.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Strong communication skills and customer service experience, ideally in travel or hospitality.
- Other info: Embrace a flexible schedule and thrive in a supportive, travel-loving environment.
The predicted salary is between 36000 - 60000 £ per year.
As a Remote Travel Advisor, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post-travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Benefits
- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow-through habits.
- Tech-savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
Remote Travel Advisor in London employer: Sweetcarolinatravels
Contact Detail:
Sweetcarolinatravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Advisor in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share your passion for travel and how your skills align with their needs. A confident, engaging conversation can make all the difference.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a better chance to showcase your personality and passion for travel.
We think you need these skills to ace Remote Travel Advisor in London
Some tips for your application 🫡
Show Your Passion for Travel: Let us see your love for travel shine through in your application! Share personal experiences or memorable trips that highlight your enthusiasm and understanding of what makes a journey special.
Tailor Your Communication Style: Since strong written communication is key, make sure your application reflects a polished and professional tone. Use clear language and structure your thoughts well to demonstrate your ability to engage with clients effectively.
Highlight Relevant Experience: If you've got experience in customer service, especially in travel or hospitality, shout about it! We want to know how your background has prepared you to support our clients and handle their needs seamlessly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our community of travel enthusiasts!
How to prepare for a job interview at Sweetcarolinatravels
✨Know Your Destinations
Familiarise yourself with popular travel destinations and current travel trends. Being able to discuss these confidently will show your passion for travel and your ability to provide valuable insights to clients.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and concisely. Since the role involves engaging with clients through various channels, demonstrating strong written and verbal communication during the interview is crucial.
✨Emphasise Customer Service Experience
Prepare examples from your past roles where you’ve gone above and beyond for customers. Highlighting your experience in customer service, especially in travel or hospitality, will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you successfully resolved issues for clients. Be ready to discuss how you approached challenges with empathy and efficiency, showcasing your commitment to client satisfaction.
