At a Glance
- Tasks: Lead a team to ensure rooms are spotless and guests have a great stay.
- Company: Join Marston’s, one of the UK’s top local pub companies.
- Benefits: Enjoy 30% off at all pubs, flexible hours, and health perks.
- Other info: Embrace your personality and grow with fantastic career opportunities.
- Why this job: Be part of a lively team and make a real difference in hospitality.
- Qualifications: Experience in housekeeping and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Marston’s is one of the UK’s leading local pub companies and today, we operate more than 1,300 pubs, bars and hotels.
Now, we’re on the lookout for a
Head Housekeeper to help lead the team and grow with our business.
The Role
As Head Housekeeper your role will be making sure that you and your team shine at all times, just as our rooms do, to ensure our customers have a very comfortable and enjoyable stay.
Liaising with reception is key so that any special requirements made by the guests are catered for.
Daily room checks are pivotal along with making sure stocks of tea, coffee, and toiletries are replenished.
Efficiency and multitasking are key as is an understanding of COSHH and following health and safety rules.
What you get from us
- 30% off at all our pubs, restaurants, and hotels
- Bi-annual bonus scheme determined by hotel standards audit results
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Healthcare Cash Plan
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are.
Personality counts for more than anything else here.
We’ll accept you and celebrate you for being you.
We can’t wait to see what we can make happen together.
Marston’s could be the making of you.
Marston’s. Where people make pubs.
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StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper in Dunfermline
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Sweet Chestnut (92257). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Sweet Chestnut (92257)
Don't be shy about reaching out to Sweet Chestnut (92257) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper in Dunfermline
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Sweet Chestnut (92257) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Sweet Chestnut (92257)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
