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- Tasks: Support clients from trip ideas to safe returns, ensuring seamless travel experiences.
- Company: Sweet Carolina Travel, known for personalised, high-quality support and a community culture.
- Benefits: Fully remote work, exclusive travel perks, and professional development opportunities.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Strong communication skills and customer service experience, ideally in travel or hospitality.
- Other info: Embrace a flexible schedule that fits your lifestyle while working from anywhere.
The predicted salary is between 28800 - 48000 £ per year.
As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Benefits
- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
Remote Travel Advisor employer: Sweet Carolina Luxury Travels
Contact Detail:
Sweet Carolina Luxury Travels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Advisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Remote Travel Advisor role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel stories and experiences. This not only showcases your love for the industry but also helps you connect on a personal level.
✨Tip Number 3
Prepare for those interviews by brushing up on your customer service skills. Think of examples where you've gone above and beyond for clients, especially in stressful situations. We want to see that you can handle challenges with empathy and efficiency!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community culture at Sweet Carolina Travel.
We think you need these skills to ace Remote Travel Advisor
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others create unforgettable journeys.
Tailor Your Communication Style: Make sure your written communication reflects the polished and professional tone we value at Sweet Carolina Travel. Use clear, concise language and double-check for any typos or errors before hitting send.
Highlight Relevant Experience: If you've got experience in customer service, especially in travel or hospitality, make it front and centre in your application. We want to see how your background aligns with our mission of providing high-quality support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Sweet Carolina Luxury Travels
✨Know Your Travel Stuff
Brush up on popular travel destinations and current trends in the industry. Being able to discuss recent travel news or share personal travel experiences can show your passion and knowledge, which is key for a Remote Travel Advisor.
✨Master Communication Skills
Since you'll be engaging with clients through various channels, practice clear and polished communication. Consider role-playing common client scenarios with a friend to refine your responses and ensure you convey empathy and professionalism.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or resolved issues in previous roles. Highlighting your attention to detail and follow-through will demonstrate that you can handle the complexities of travel planning.
✨Embrace the Tech
Familiarise yourself with common booking tools and customer service software. If you have experience with specific systems, be ready to discuss how you adapted to them and any tips you have for using technology effectively in a remote setting.
