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- Tasks: Support clients from trip ideas to safe returns, ensuring seamless travel experiences.
- Company: Sweet Carolina Travel, known for personalised, high-quality support and a community culture.
- Benefits: Fully remote work, exclusive travel perks, and professional development opportunities.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Strong communication skills and customer service experience, ideally in travel or hospitality.
- Other info: Flexible schedule and a supportive environment focused on connection and meaningful experiences.
The predicted salary is between 36000 - 60000 £ per year.
As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to satisfaction.
Benefits
- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
Remote Travel Advisor in Glasgow employer: Sweet Carolina Luxury Travels
Contact Detail:
Sweet Carolina Luxury Travels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Advisor in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Sweet Carolina Travel, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for travel, making you stand out as a candidate who truly gets it.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with clients across various channels, try role-playing different scenarios with friends or family. This will help you feel more confident and polished when it comes to handling inquiries and providing support.
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with common booking tools and systems used in the travel industry. If you can demonstrate that you're quick to adapt and learn new technologies, you'll be a valuable asset to the team.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it gives you another chance to reiterate why you're the perfect fit for the Remote Travel Advisor position.
We think you need these skills to ace Remote Travel Advisor in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or memorable trips that highlight why you’re excited about the role of a Remote Travel Advisor. We want to see your enthusiasm and how it aligns with our mission.
Tailor Your Communication Style: Make sure your written communication reflects the polished and professional tone we value at Sweet Carolina Travel. Use clear, concise language and double-check for any typos or errors. Remember, this is your chance to showcase your strong written skills!
Highlight Relevant Experience: If you've got experience in customer service, especially in travel or hospitality, make it front and centre in your application. We’re looking for candidates who can demonstrate their ability to handle inquiries and resolve issues with empathy and efficiency.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at Sweet Carolina Luxury Travels
✨Know Your Destinations
Familiarise yourself with popular travel destinations and current travel trends. This will not only help you answer questions confidently but also show your genuine passion for travel, which is key for a Remote Travel Advisor.
✨Showcase Your Communication Skills
Since you'll be engaging with clients through various channels, practice clear and polished communication. Consider role-playing common client scenarios with a friend to refine your responses and ensure you convey empathy and professionalism.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've successfully resolved customer issues in the past. Highlight your ability to handle challenges with efficiency and care, as this aligns perfectly with the values of Sweet Carolina Travel.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the company culture, team dynamics, or ongoing training opportunities. This shows your interest in the role and helps you determine if it's the right fit for you.
