At a Glance
- Tasks: Support clients from trip ideas to safe returns, ensuring seamless travel experiences.
- Company: Sweet Carolina Travel, known for personalised, high-quality support and a community culture.
- Benefits: Fully remote work, exclusive travel perks, and ongoing professional development.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Strong communication skills and customer service experience, ideally in travel or hospitality.
- Other info: Flexible schedule and a supportive environment focused on connection and meaningful experiences.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Benefits
- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
Remote Travel Advisor in Birmingham employer: Sweet Carolina Luxury Travels
Contact Detail:
Sweet Carolina Luxury Travels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Advisor in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion for travel! When chatting with potential employers, share your own travel experiences and how they’ve shaped your customer service skills. It’ll make you stand out as someone who truly gets the job.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common scenarios you might face as a Remote Travel Advisor. Think about how you’d handle client inquiries or resolve issues—this will boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our community of travel enthusiasts.
We think you need these skills to ace Remote Travel Advisor in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others create unforgettable journeys.
Be Polished and Professional: Since communication is key in this role, make sure your written application is clear, concise, and free of errors. A polished application reflects the professionalism we value at Sweet Carolina Travel.
Highlight Relevant Experience: If you've got experience in customer service, especially in travel or hospitality, make it known! Tailor your application to showcase how your background aligns with the responsibilities of a Remote Travel Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Sweet Carolina Luxury Travels
✨Know Your Destinations
Familiarise yourself with popular travel destinations and current travel trends. This will not only help you answer questions confidently but also show your genuine passion for travel, which is key for a Remote Travel Advisor.
✨Showcase Your Communication Skills
Since you'll be engaging with clients through various channels, practice clear and polished communication. Prepare to demonstrate how you've effectively handled customer inquiries in the past, highlighting your ability to resolve issues with empathy and professionalism.
✨Highlight Your Customer Service Experience
Be ready to discuss your previous roles in customer service, especially in travel or hospitality. Share specific examples of how you've gone above and beyond to ensure client satisfaction, as this aligns perfectly with the values of Sweet Carolina Travel.
✨Demonstrate Tech Savviness
Brush up on any booking tools or systems you’ve used before. Be prepared to discuss how quickly you adapt to new technologies, as being tech-savvy is crucial for managing bookings and providing timely updates to clients.