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For Companies At a Glance
- Tasks: Manage hire desk operations and coordinate bookings for a smooth service.
- Company: Join Sweeptech, a leader in sustainable waste management solutions.
- Benefits: Enjoy a competitive salary, pension scheme, free parking, and discounted food.
- Why this job: Be part of a values-driven team making a real impact in the environment.
- Qualifications: Strong communication skills and attention to detail are essential; logistics experience is a plus.
- Other info: This full-time role is based at Heathrow Depot with opportunities for growth.
The predicted salary is between 36000 - 42000 £ per year.
Location: Heathrow Depot
Salary: £42,000 - £50,000 per annum
Job Type: Full-time, Permanent
Hours: Monday to Friday, 10-hour shifts
About Us
Sweeptech provides Nationwide sustainable waste management solutions through innovation, advanced processes, and reliable service. Our operations cover a wide range of environmental services including waste consultancy, liquid waste removal, drainage maintenance, high-pressure jetting, CCTV surveys, road sweeping and emergency flood response. We are committed to delivering high standards of service across the South-East, driven by a team that values efficiency, integrity, and best value for our clients.
The Opportunity
We are looking for an experienced Hire Controller to take responsibility for the day-to-day running of the hire desk based at our Heathrow Depot. This role supports operational delivery across Heathrow, London, and East London. You will coordinate bookings, manage fleet scheduling, and ensure excellent service for both internal teams and external customers. This is a critical role in maintaining the smooth operation of our field services.
Key Responsibilities
- Manage hire desk operations and respond to customer enquiries via phone and email
- Schedule and prepare daily work for drivers, including detailed debriefs at the end of each shift
- Complete ownership of the P&L
- Accurately book and update job information in company systems
- Communicate with customers regarding service updates or operational issues
- Check completed work against bookings to support accurate invoicing
- Ensure all work complies with health, safety, and environmental standards
- Provide operational support to drivers across our sweeper, tanker, and CCTV divisions
- Support reporting, training, toolbox talks and new starter inductions
- Work closely with depot management to support day-to-day operational efficiency
What We're Looking For
- Strong communication skills and a confident, professional approach with customers and teams
- High attention to detail and ability to manage time and workload effectively
- Computer literacy, including Microsoft Word and Excel
- Ability to work both independently and as part of a team
- Organised, proactive and adaptable to changing demands
- A good understanding of operational processes and a focus on continuous improvement
Desirable
- Previous experience in a logistics, waste, or transport environment
- Familiarity with safety standards and compliance within an operational setting
What We Offer
- £50,000 per annum
- Company pension scheme
- Free parking at depot
- Discounted or free on-site food
- Opportunities to develop within a growing, values-driven business
Location: This role is based at our Heathrow Depot and covers operations across Heathrow, London, and East London. On-site attendance is required.
If you are a highly organised, solutions-focused individual looking to play a central role in a fast-paced operational environment, we would like to hear from you.
General Manager- Hire Controller in West Drayton employer: Sweeptech
Contact Detail:
Sweeptech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager- Hire Controller in West Drayton
✨Tip Number 1
Familiarise yourself with the waste management industry and the specific services offered by Sweeptech. Understanding their operations will help you speak confidently about how your skills can contribute to their goals during any discussions.
✨Tip Number 2
Network with professionals in the logistics and waste management sectors. Attend industry events or join relevant online forums to connect with people who might provide insights or even referrals for the General Manager/Hire Controller position.
✨Tip Number 3
Prepare to discuss your experience in managing operations and customer service. Think of specific examples where you've improved efficiency or resolved issues, as these will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Showcase your understanding of health, safety, and environmental standards in your conversations. Being knowledgeable about compliance will highlight your readiness to maintain the high standards expected at Sweeptech.
We think you need these skills to ace General Manager- Hire Controller in West Drayton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, waste management, or transport. Emphasise your strong communication skills and any previous roles that involved managing operations or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how your skills align with the responsibilities listed, such as managing hire desk operations or ensuring compliance with health and safety standards.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, time management, and computer literacy. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Sweeptech
✨Showcase Your Communication Skills
As a General Manager/Hire Controller, strong communication is key. Be prepared to demonstrate your ability to communicate effectively with both customers and team members. Use examples from your past experiences where you successfully managed customer enquiries or coordinated with teams.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. During the interview, discuss how you manage your time and workload effectively. Share specific instances where your organisational skills led to improved operational efficiency or successful project outcomes.
✨Demonstrate Your Understanding of Operational Processes
Familiarity with operational processes is crucial for this position. Be ready to talk about your previous experience in logistics or transport environments. Discuss any relevant knowledge of health, safety, and environmental standards that you possess.
✨Prepare Questions About the Company
Show your interest in Sweeptech by preparing thoughtful questions about their operations and values. This not only demonstrates your enthusiasm for the role but also gives you insight into whether the company aligns with your career goals and values.
