At a Glance
- Tasks: Coordinate daily operations and support scheduling for waste management services.
- Company: Join Sweeptech, a leader in sustainable waste management solutions.
- Benefits: Competitive pay, inclusive culture, and opportunities for growth.
- Other info: Dynamic team environment focused on sustainability and community impact.
- Why this job: Make a real difference in waste management while developing your skills.
- Qualifications: Strong organisational and communication skills; experience in logistics is a plus.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Sweeptech solves waste management problems sustainably through unique processes, innovation and technology. We provide a wide range of services including waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high-pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response. Our team is committed to delivering excellent client service through efficiency, reliability, integrity and value.
The Role
As a Hire Controller, you will be responsible for the efficient coordination and administration of daily operations within the depot. Working closely with the Deputy General Manager and wider team, you will support the scheduling, booking, and delivery of services across all divisions. You will play a key role in ensuring smooth day-to-day operations across Tankers, Road Sweepers, and CCTV units, with a strong focus on accuracy, communication, and customer service.
Key Objectives, Duties and Responsibilities
- Effectively schedule, coordinate, and allocate work to drivers across all service lines (tankers, road sweepers, CCTV units, and waste division) to support efficient daily operations.
- Maintain clear, consistent communication with drivers throughout the day, managing updates, resolving issues, and ensuring smooth job delivery.
- Accurately create, input, and manage bookings using the Team Leaf operations system, maintaining high attention to detail across all tasks.
- Monitor job progress in real time, adjusting schedules as required to meet operational demands and maximise fleet utilisation and productivity.
- Carry out end-of-day checks to ensure all completed work is accurately recorded, verified, and prepared for invoicing, including validation of job details and times.
- Deliver a high standard of customer service when handling calls, emails, bookings, and queries, ensuring professional and timely responses.
- Liaise effectively with drivers, customers, and the wider operations team to maintain alignment, resolve issues, and support service efficiency.
- Support the wider team in maintaining high operational standards, contributing to overall depot performance and continuous improvement.
- Assist with general administrative duties related to operations and service delivery.
- Adhere to all Health & Safety policies and procedures, reporting any operational issues, incidents, or concerns to management.
- Contribute positively to teamwork and a collaborative working environment.
Requirements
- Strong organisational skills with the ability to manage multiple tasks in a fast-paced environment.
- Excellent attention to detail, particularly in relation to bookings and invoicing accuracy.
- Effective communication skills, with confidence in dealing with drivers and customers.
- Ability to work collaboratively as part of a team.
- Proactive and able to use initiative to resolve issues quickly.
- Reliable, punctual, and professional in approach.
- Flexible and adaptable to changing operational demands.
Essential Skills
- High level of attention to detail.
- Strong communication skills (verbal and written).
- Confident in coordinating and allocating work to drivers.
- Computer literate, with the ability to quickly learn and use systems such as Team Leaf.
- Ability to prioritise workload and manage time effectively.
- Problem-solving mindset.
Desired Skills
- Previous experience in a hire desk, transport, logistics, or waste management environment.
- Familiarity with multi-vehicle operations (tankers, sweepers, CCTV).
- Experience using operational or scheduling systems.
- Understanding of invoicing processes and job costing.
Work Location: In person
Our Core Values
- Responsibility: We take ownership of the impact of our services on the environment, our people, and the communities we serve. We work with care, transparency, and a belief that business should be a positive force.
- Integrity: We act with honesty, consistency, and fairness, earning trust through actions, not just words.
- Respect: We create an inclusive environment where all individuals are valued and supported. Respect for people, places, and perspectives is embedded in how we work.
- Health & Safety First: Safety is central to our culture. From our depots and recycling centre to every customer site, we apply the highest standards to protect people and prevent harm. Our national award for Health and Safety Best Practice reflects this commitment.
- Sustainability: We continuously look for smarter, cleaner ways to operate. Our investment in innovation helps us reduce environmental impact and support our clients' sustainability goals.
- Community: We recognise our role in the communities we operate in creating local employment, supporting social value initiatives, and building relationships that last.
- Excellence: We take pride in delivering dependable, high-quality services. National awards for innovation and environmental performance are the result of our team's focus on doing the job well every time.
We're proud to be an equal opportunities employer and are committed to creating a welcoming, inclusive workplace. We encourage applications from all people who see the advertised role as for them. If you need any reasonable adjustments at any stage of the recruitment process, please let us know; we'll be happy to help.
Service Controller - Construction Plant in Crawley employer: Sweeptech
At Sweeptech, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the waste management sector. Our commitment to employee growth is evident through continuous training opportunities and a strong focus on health and safety, ensuring that our team members feel valued and supported. Located in a vibrant community, we not only prioritise sustainability and excellence in service delivery but also actively contribute to local initiatives, making us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Service Controller - Construction Plant in Crawley
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Sweeptech, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Service Controller - Construction Plant at Sweeptech.
We think you need these skills to ace Service Controller - Construction Plant in Crawley
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Sweeptech
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
