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For Companies At a Glance
- Tasks: Help customers implement sustainability solutions and support partners in delivering exceptional service.
- Company: Join a dynamic startup with a mission to change the world through sustainability.
- Benefits: Hybrid work model, competitive salary, and the chance to shape a sustainable future.
- Why this job: Make a real impact on climate change while developing your skills in a supportive environment.
- Qualifications: Degree in relevant field and some experience in customer-facing roles.
- Other info: Be part of a B Corporation committed to social and environmental responsibility.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Sweep is hiring a Junior Platform & Sustainability Expert, focusing on helping customers implement Sweep and supporting partners so they can best serve our customers. Sweep maps climate and ESG data across an entire business to reduce carbon emissions, improve social and environmental performance, and create audit-ready reports to run the best sustainability programs. Sweep empowers companies to build resilience to global challenges with technology.
Responsibilities
- Customer Implementation & Technical Delivery: Take ownership of customer implementation tasks and projects appropriate to your level, running onboarding and implementation sessions and workshops tailored to customer use cases. Independently handle core project responsibilities. Engage in project activities such as data integration, continuously developing your expertise and learning to anticipate common challenges. Collaborate with the Sweep Delivery team and wider ecosystem for advanced topics, ensuring projects run smoothly. Document and share learnings and best practices with the team.
- Enablement, Content Creation & Training: Take ownership of the creation, maintenance, and improvement of enablement materials (guides, presentations, FAQs) for customers and partners. Deliver onboarding, implementation, and training sessions for customers and partners, adapting your approach to their needs. Support and enable external consulting partners, resellers, and managed services partners; taking responsibility for your assigned activities. Share platform tips and best practices to help all users get the most from Sweep. Gather and incorporate feedback from customers and partners, actively contributing to the continuous improvement of enablement materials and approaches.
- Project Coordination & Stakeholder Support: Manage aspects of project planning, tracking, and stakeholder coordination for your projects, taking initiative and responsibility. Proactively identify and raise potential risks or blockers, ensuring smooth transitions and handovers between teams and partners.
- Sustainability Advisory & Product Feedback: Apply your sustainability knowledge to help customers and partners understand how Sweep supports their goals. Independently gather and document feedback, sharing insights with internal teams to help improve the platform.
- Customer & Partner Relationship Building: Build trust-based relationships with customers and partners, acting as their main contact for your projects and responsibilities. Provide responsive, solution-focused support, escalating complex issues as needed, but taking the lead wherever possible. Champion customer and partner autonomy, helping them achieve measurable sustainability outcomes and independence on the Sweep platform.
Qualifications
- Bachelor’s degree (or equivalent experience) in business, sustainability, environmental science, finance, engineering, or a related field.
- Some experience (internships, projects, or up to 2 years) in customer-facing roles (support, customer success, consulting, SaaS delivery, or project management).
- Interest and knowledge in carbon accounting, climate change, corporate climate strategies, and sustainability standards/regulations.
- Strong aptitude for learning and using SaaS platforms and IT tools; experience with sustainability or data-driven software is not required but is a plus.
- Confident navigating new digital systems; able to quickly adapt to evolving SaaS technologies.
- Excellent written and spoken English; other languages are a plus.
- Organised and able to manage tasks and timelines, seeking support from the team as needed.
- A passion for sustainability, technology, and helping others succeed.
Qualities
- Proactive, resourceful, and eager to learn and take initiative.
- Enjoy working both independently and as part of a team.
- Focused on quality and customer & partner success.
- Strong communicator, able to explain ideas clearly to different audiences.
- Committed to Sweep’s mission of creating a sustainable future.
What’s in it for me?
You will be joining an exciting young business that has the humble ambition to change the world. With a proven track record in starting companies, we’re planning to hit the ground running and have an impact fast. Joining this journey right at the beginning allows you to really help shape our path.
Our hybrid work model, with hiring focused around our head offices in Paris, London and Montpellier, allows us to balance our personal and professional lives while staying connected and engaged with colleagues and clients.
We’re big believers in creating successful businesses that are good for everyone, including society and the planet. That’s why we have a B Corporation status.
We think this will be the ride of our lives. And maybe yours, too.
Do not hesitate to meet the team here !
#J-18808-Ljbffr
Junior Platform & Sustainability Expert employer: SWEEP
Contact Detail:
SWEEP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Platform & Sustainability Expert
✨Tip Number 1
Network like a pro! Reach out to people in the sustainability and tech sectors on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your understanding of sustainability and tech. This could be a blog, a case study, or even a presentation. It’s a great way to demonstrate your passion and expertise to potential employers.
✨Tip Number 3
Prepare for interviews by researching Sweep and its mission. Understand their platform and how it helps businesses with sustainability. Tailor your answers to show how your skills align with their goals. We love seeing candidates who are genuinely interested in what we do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep an eye on new roles as they come up. We’re always looking for passionate individuals to join our team!
We think you need these skills to ace Junior Platform & Sustainability Expert
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in sustainability and customer-facing roles. We want to see how your background aligns with the Junior Platform & Sustainability Expert position!
Show Your Passion: Let your enthusiasm for sustainability and technology shine through in your application. We love candidates who are genuinely excited about making a difference and helping others succeed, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your skills and experiences, as we appreciate strong communicators who can convey ideas effectively.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Sweep!
How to prepare for a job interview at SWEEP
✨Know Your Stuff
Make sure you brush up on your knowledge of sustainability, carbon accounting, and the specific technologies Sweep uses. Familiarise yourself with common challenges in customer implementation and think about how you can address them during the interview.
✨Showcase Your Communication Skills
As a Junior Platform & Sustainability Expert, you'll need to explain complex ideas clearly. Practice articulating your thoughts on sustainability and technology in a way that’s easy to understand. Consider using examples from past experiences where you successfully communicated with customers or partners.
✨Demonstrate Your Proactivity
Sweep values initiative, so come prepared with examples of how you've taken charge in previous roles or projects. Think about times when you identified potential risks or blockers and how you addressed them. This will show your ability to manage projects effectively.
✨Be Ready to Collaborate
Highlight your teamwork skills and your ability to work independently. Prepare to discuss how you've collaborated with others in the past, especially in customer-facing roles. Emphasise your willingness to learn from feedback and share best practices, as this aligns with Sweep's collaborative culture.