Customer Success Executive

Customer Success Executive

Full-Time 25500 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Contact and advise stakeholders while maximising sales opportunities through calls.
  • Company: Join a fast-growing renewable energy company with a friendly team.
  • Benefits: Starting salary of £25,500 plus bonuses, casual dress code, and learning access.
  • Why this job: Kickstart your career in a supportive environment with full training provided.
  • Qualifications: Strong communication skills and a positive attitude towards learning.
  • Other info: Enjoy a dynamic workplace with opportunities for personal and professional growth.

The predicted salary is between 25500 - 30000 £ per year.

Overview

This is a great opportunity to join a fast growing business, where you work within a friendly team and have the opportunity to develop a career. No prior experience required. What is most important is a desire to build a worthwhile career, a positive attitude towards learning, and wanting to develop yourself with full training guidance.

In this role you’ll be responsible for contacting, retaining and advising new and existing stakeholders. Your working day will consist of making outbound calls to potential and existing stakeholders with the aim to set them up for success on our platform while maximising sales opportunities on the calls via onboarding, upselling, addons and taking payments.

Responsibilities

  • Contact, retain and advise new and existing stakeholders.
  • Make outbound calls to potential and existing stakeholders to set them up for success on the platform.
  • Maximise sales opportunities on calls through onboarding, upselling, addons, and payments.

Qualifications

  • Excellent communication and rapport building skills.
  • Confident, resilient and experienced in overcoming sales objections.
  • Self-motivated and results driven with hunger for success.
  • Must be a team player and a positive influence to others.
  • Openly displays enthusiasm and a keenness to develop.
  • Computer literate.
  • Willingness to support wider business needs when required.

The Package

  • A starting salary of £25,500 plus bonus/commission to over £30k+ uncapped.
  • Permanant contract, working 35 hours a week Monday to Friday 8:45–16:45.
  • Benefits including casual dress code, away days, access to learning, and cash incentives based on performance.

Customer Success Executive employer: Sweden Renewable Energy Investments AB

Sweden Renewable Energy Investments AB is an exceptional employer that fosters a supportive and dynamic work environment, perfect for those looking to kickstart their career in customer success. With a focus on employee development, the company offers comprehensive training and a friendly team culture, alongside competitive benefits such as a casual dress code and performance-based incentives. Join us to be part of a fast-growing business where your contributions are valued and your career aspirations can flourish.
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Contact Detail:

Sweden Renewable Energy Investments AB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Executive

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Success Executive role.

✨Tip Number 2

Practice your pitch! When you get that chance to chat with potential employers, make sure you can confidently explain why you’re the perfect fit for the role. We suggest rehearsing with friends or even in front of a mirror to nail that delivery.

✨Tip Number 3

Be proactive! Don’t wait for job openings to pop up. Reach out directly to companies you admire, like Sweden Renewable Energy Investments AB, and express your interest. We love seeing enthusiasm and initiative!

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal.

We think you need these skills to ace Customer Success Executive

Excellent Communication Skills
Rapport Building
Sales Objection Handling
Self-Motivation
Results Driven
Team Player
Enthusiasm for Development
Computer Literacy
Outbound Calling
Onboarding
Upselling
Payment Processing
Adaptability
Positive Attitude

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion shine through! We love candidates who are eager to learn and grow with us. A positive attitude can really make you stand out.

Tailor Your Application: Make sure to customise your application to highlight how your skills align with the role. Mention your communication skills and any experience that showcases your ability to build rapport, even if it's not directly related to sales.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Customer Success Executive role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Sweden Renewable Energy Investments AB

✨Know Your Stakeholders

Before the interview, research the company and its stakeholders. Understand their needs and how the Customer Success Executive role can help them succeed. This will show your genuine interest and help you answer questions more effectively.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've built rapport in past experiences, even if they’re not directly related to sales.

✨Demonstrate Resilience

Be ready to discuss how you handle objections and setbacks. Share specific instances where you turned a negative situation into a positive outcome. This will highlight your confidence and resilience, which are crucial for success in this position.

✨Express Your Desire to Learn

The company values a positive attitude towards learning. Be sure to convey your eagerness to develop your skills and grow within the role. Mention any relevant training or courses you’ve taken that align with the responsibilities of the job.

Customer Success Executive
Sweden Renewable Energy Investments AB
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