At a Glance
- Tasks: Support sales by managing enquiries, processing orders, and building customer relationships.
- Company: Established manufacturing business in Chester with a friendly team atmosphere.
- Benefits: 34 days holiday, casual dress code, early finishes, and a discretionary bonus scheme.
- Why this job: Join a stable company with growth opportunities and receive full training to kickstart your career.
- Qualifications: No specific experience needed; just bring your enthusiasm and communication skills.
- Other info: Enjoy a relaxed work environment with social events and flexi-time options.
The predicted salary is between 28800 - 43200 £ per year.
Overview
This is a great opportunity to join a fantastic long established manufacturing/engineering business based in Chester where you will receive full training and development support, working within a friendly and relaxed environment, and be made to feel part of the team from day one. They are a growing and very stable business with long guaranteed order books and this is an opportunity to develop a permanent, worthwhile career. They are part of a privately owned 9000 employee Global Organisation, with their products being shipped to Europe, Middle East, Far East, Asia and the Americas. Being progressive in both their product and processes is important to them. Due to their expansion and their investment in new systems and procedures they are now expanding their team and they see this as an exciting opportunity for them to invest in their future workforce by offering this role.
Benefits
- Company social events
- Casual dress code
- Life Assurance scheme
- Early finish on Fridays
- On-site parking
- Car charging points
- Employer Contributed Pension Scheme
- Holiday Trade Scheme (after qualifying period)
- Flexi time Scheme
- 34 days holiday per year including bank holidays
- Discretionary bonus scheme after qualifying period
The Role
The Sales Support Specialist provides administrative, technical, and coordination support within a manufacturing environment. You will be involved from initial customer enquiry through to order completion, ensuring customers receive accurate advice and a high level of service throughout.
Key Responsibilities
- Managing incoming sales enquiries by phone and email
- Reviewing customer specifications and producing accurate quotations
- Acting as a main point of contact for customers and building long term relationships
- Following up quotes whilst identifying opportunities to add value
- Processing sales orders accurately and efficiently
- Coordinating with logistics and manufacturing teams to meet delivery requirements
- Tracking order progress and keeping customers informed
- Resolving order queries or changes in a professional manner
The Candidate
Experience may be in internal sales, or technical sales, customer support, or simply an engineering environment with a desire to develop a career within a sales team. Full training will be provided. Confidence explaining technical information in a clear and approachable way. Strong organisational skills and attention to detail. A proactive, solutions focused approach and a team-oriented attitude. Strong communication skills, both written and verbal.
Sales Support Executive in Chester employer: Sweden Renewable Energy Investments AB
Contact Detail:
Sweden Renewable Energy Investments AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Chester
✨Tip Number 1
Get to know the company! Research their products and values so you can chat about them during your interview. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers, being able to explain technical info clearly is key. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team right from the start.
We think you need these skills to ace Sales Support Executive in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Support Executive role. Highlight any relevant experience in sales support or customer service, and don’t forget to mention your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your background makes you a great fit. Be sure to mention your proactive approach and team-oriented attitude.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application is clear and professional. Use straightforward language and check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Sweden Renewable Energy Investments AB
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and products. Understanding their position in the market and their commitment to innovation will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Sales Support Executive, strong communication is key. Prepare examples of how you've effectively communicated technical information in previous roles. Practise explaining complex concepts in simple terms, as this will demonstrate your ability to connect with customers and colleagues alike.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of specific situations where you successfully managed customer enquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Demonstrate Your Team Spirit
This role requires a collaborative attitude, so be prepared to discuss how you work within a team. Share examples of how you've contributed to team success in the past and express your enthusiasm for working in a supportive environment. Highlighting your proactive and solutions-focused mindset will resonate well with the interviewers.