Store Manager - 40 Hours - Sweaty Betty in Windsor

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers.

Responsibilities:

• Be a role model – motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.
• Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, including payroll management, sales & KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the whole team.
• Communicate efficiently, both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards and procedures are communicated, understood and implemented, including security, people, health & safety and stock management.
• Identify innovative methods to boost customer loyalty and drive the brand locally within the community.
• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store.
• Responsible for all change management in store and engaging your team to adhere to new ways of working.
• Create amazing experiences for customers through authentic customer service.

Qualifications:

• Experience in a management role, ideally in a fast-paced and client-focused retail environment.
• Commercial approach, with a proven sales background and experience setting and delivering store KPIs.
• Flexible and adaptable, comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks at once.
• Proficient in POS systems.
• Budget management experience, including payroll and expenses.
• Exceptional customer service and team management skills, with a proven track record of developing others.
• Interest in and awareness of market trends in the retail industry.

Working Conditions:

• Retail environment.
• High School diploma or equivalent.

Extras:

• Generous clothing allowance.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated if working part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Dedicated budget to attend fitness classes (per store).
• Access to Sample sales.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (following successfully passing probation).
• Enhanced Family Leave policy.

DEI Commitment:

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self.