At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Be part of an inspiring brand that values teamwork and celebrates success.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Fast-paced environment with a focus on innovation and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.
Our Store Managers are incredible, inspiring, and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets.
Key Responsibilities
- Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
- Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales & KPIs.
- Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
- Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
- Focus on fostering a supportive, productive, and inclusive environment that promotes teamwork and accountability.
- Consistently ensure policies, operational standards, and procedures are communicated, understood & implemented, inclusive of anything security, people, health & safety, and stock management focused.
- Identify innovative and creative methods to consistently go above and beyond when it comes to boosting customer loyalty and driving the brand locally within the community.
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
- Responsible for all change management in store, and responsible for engaging your team to adhere to new ways of working within the brand.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Knowledge, Skills, and Abilities Required
- Experience in a management role, at your best in a fast-paced and client-focused retail environment.
- Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
- Flexible and adaptable, you are comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks at once.
- Proficient in POS systems.
- Budget management experience, including payroll, expenses etc.
- Exceptional customer service and team management skills including a proven track record of developing others.
- Interest in and awareness of market trends in the retail industry.
Working Conditions
Retail environment.
Store Manager - 40 Hours - Sweaty Betty in Warrington employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - 40 Hours - Sweaty Betty in Warrington
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Sweaty Betty's values and mission. This way, you can show how your leadership style aligns with their goals and how you can inspire your team to embody those values.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in driving sales and managing teams, as these are key for the Store Manager role.
✨Tip Number 3
Bring your A-game to the interview! Prepare some examples of how you've successfully motivated a team or improved customer service in previous roles. This will help you stand out as a candidate who can deliver results.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - 40 Hours - Sweaty Betty in Warrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and our brands shine through. We want to see how much you love what we do at Sweaty Betty and how you can inspire others with that passion!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in management and sales. We’re looking for leaders who can drive results, so showcase your achievements and how you've met KPIs in previous roles.
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you! Share your unique experiences and how they’ve shaped your approach to customer service and team management.
Apply Through Our Website: To maximise your chances of being considered, make sure to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Sweaty Betty’s brand values and product offerings. Familiarise yourself with their latest collections and any community initiatives they’re involved in. This will show your genuine interest and help you connect your personal values with the brand.
✨Showcase Your Leadership Style
As a Store Manager, you’ll need to inspire and motivate your team. Prepare examples of how you’ve successfully led teams in the past, focusing on how you fostered a positive and inclusive environment. Be ready to discuss specific strategies you used to boost team morale and achieve sales targets.
✨Demonstrate Customer-Centric Thinking
Customer service is at the heart of what they do, so come prepared with examples of how you’ve gone above and beyond for customers in previous roles. Think about innovative ways you’ve enhanced customer loyalty and how you can bring those ideas to Sweaty Betty.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage change. Practice responses to potential challenges you might encounter as a Store Manager, such as handling difficult customer situations or implementing new operational procedures.