At a Glance
- Tasks: Support store management, create amazing customer experiences, and drive sales success.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Flexible hours, competitive pay, and a vibrant team culture.
- Other info: Diverse workplace with equal opportunities for all.
- Why this job: Be a role model and make a real impact in a fast-paced retail environment.
- Qualifications: Retail experience preferred; passion for our brands is a must!
The predicted salary is between 30000 - 40000 £ per year.
Company Overview: Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. Our portfolio includes Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine, with an established global footprint that spans approximately 200 countries and territories. We are dedicated to advancing these brands while staying true to our mission: to empower, engage and inspire our consumers – every step of the way.
Key Responsibilities:
- Support the store management team in all aspects of running the store including opening and closing, cash-handling, stock control, merchandising, and maintaining a clean well-presented store.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for customers through authentic customer service that leaves a lasting impression.
- Achieve sales goals and performance metrics & drive the store’s success as an ambassador and in local marketing effort.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and execute visual merchandising guidelines, contributing towards and delivering on store KPIs.
Knowledge, Skills, and Abilities Required:
- Demonstrated retail sales success.
- Experience working in a customer-facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable; comfortable in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Working Conditions:
- Retail environment. US candidates only.
- Performing duties consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
Equal Opportunity Employer: Wolverine Worldwide, Inc. is committed to creating a company that is as diverse as our consumers. We value the differences in one another and believe our differences make us stronger. We aim to create equal opportunities for our associates, customers, and suppliers regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected characteristic.
Supervisor - 24 Hours - Merrell employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer that fosters a vibrant work culture where employees are empowered to grow and thrive. With a commitment to diversity and inclusion, the company offers meaningful career development opportunities and encourages a passion for its renowned brands. Located in a dynamic retail environment, employees enjoy a supportive atmosphere that values teamwork and authentic customer engagement, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 24 Hours - Merrell
✨Tip Number 1
Get to know the company! Research Wolverine Worldwide and its brands like Merrell. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested.
✨Tip Number 2
Network, network, network! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail and customer service. Think about your past experiences and how they align with the role of a Supervisor at Merrell.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Wolverine Worldwide.
We think you need these skills to ace Supervisor - 24 Hours - Merrell
Some tips for your application 🫡
Show Your Passion:Let your love for the Merrell brand shine through in your application. We want to see how you connect with our products and values, so don’t hold back on sharing your enthusiasm!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the job description. We’re looking for retail sales success and customer-facing roles, so emphasise those skills to catch our eye.
Craft a Personal Cover Letter:A personalised cover letter can make a huge difference. Use it to tell us why you’re the perfect fit for the Supervisor role and how you can contribute to our store’s success. Keep it genuine and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, make sure you research Merrell and its parent company, Wolverine Worldwide. Understand their mission, values, and product lines. This will not only show your passion for the brand but also help you answer questions about how you can contribute to their goals.
✨Showcase Your Customer Service Skills
Since this role involves creating amazing experiences for customers, be prepared to share specific examples of how you've excelled in customer service in the past. Think of situations where you went above and beyond to meet a customer's needs or resolved a challenging issue.
✨Demonstrate Leadership Potential
Even if you don't have supervisory experience, highlight instances where you've taken initiative or led a project. Discuss how you can support the store management team and inspire your colleagues with a positive attitude and commitment to success.
✨Be Ready for Fast-Paced Scenarios
Retail can be hectic, so prepare for questions that assess your ability to adapt and thrive in a fast-paced environment. Think of examples where you've successfully managed multiple tasks or handled unexpected challenges while maintaining a high level of service.
