At a Glance
- Tasks: Support store management, create amazing customer experiences, and drive sales success.
- Company: Join Sweaty Betty, a vibrant brand committed to diversity and inclusion.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Other info: Flexible hours and excellent training opportunities for career growth.
- Why this job: Be a role model in a fun, fast-paced environment while making a real impact.
- Qualifications: Retail experience preferred; passion for our brands is a must!
The predicted salary is between 24000 - 30000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service-oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go-to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash handling, stock control, merchandising and maintaining a clean and well-presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieve sales goals and performance metrics & drive the store’s success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer-facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Retail environment.
The Extras- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
Supervisor - 22 Hours - Sweaty Betty employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, particularly at Sweaty Betty, where employees are empowered to engage with customers authentically while enjoying generous benefits such as a clothing allowance, substantial discounts, and opportunities for professional development. With a commitment to diversity, equity, and inclusion, the company not only prioritises employee growth but also encourages a supportive environment where every team member can thrive and contribute to the store's success.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - 22 Hours - Sweaty Betty
✨Tip Number 1
Get to know the company culture! Before your interview, check out Sweaty Betty's social media and website. This will help you understand their vibe and values, so you can show them you're a perfect fit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating amazing experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your product knowledge! Brush up on Sweaty Betty's products and brand lifestyle. Being able to talk confidently about what they offer will impress the hiring team and show your passion for the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to express your appreciation and keep yourself fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - 22 Hours - Sweaty Betty
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating amazing experiences, so show us how you can bring that vibe to our team!
Tailor Your Application:Make sure to tailor your application to the role of Supervisor at Sweaty Betty. Highlight your relevant experience in retail and customer service, and don’t forget to mention any supervisory skills you have. We love seeing how your background aligns with our mission to empower and inspire!
Be Specific About Your Skills:We’re looking for someone reliable and service-oriented, so be specific about your skills and experiences that demonstrate these qualities. Whether it’s cash handling, stock control, or creating a positive atmosphere, make sure to back up your claims with examples from your past roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our values and what makes Sweaty Betty a great place to work!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, dive deep into Sweaty Betty's brand values and product lines. Familiarise yourself with their mission to empower and inspire consumers. This knowledge will not only impress your interviewers but also show that you're genuinely passionate about the brand.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about times when you went above and beyond to create a memorable experience for customers. This aligns perfectly with the role's focus on authentic customer service.
✨Demonstrate Leadership Qualities
Even if you don't have formal supervisory experience, think of instances where you've taken the lead or supported a team. Highlight your ability to remain calm under pressure and how you can be a role model for others, which is crucial for this position.
✨Be Ready for Operational Questions
Expect questions about store operations, cash handling, and stock management. Brush up on your knowledge of these areas and be prepared to discuss how you would handle various scenarios. Showing that you can manage these responsibilities will set you apart as a strong candidate.
