At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join Saucony, a global leader in branded footwear and apparel.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours and great career growth potential in a fast-paced environment.
- Why this job: Be part of a vibrant retail culture that values inclusivity and teamwork.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. We are seeking a highly motivated and enthusiastic leader to serve as Store Manager, responsible for delivering results, achieving targets, and creating an inclusive, customer‑centric retail culture.
Key Responsibilities
- Motivate and engage the team to embody brand values and promote an inclusive, positive working atmosphere.
- Own sales and profit results, drive cost management of all P&L items including payroll, sales & KPIs.
- Deliver outstanding customer service and communicate efficiently on‑floor and behind‑scenes.
- Develop and maintain relationships with customers and community partners.
- Foster a supportive, productive, inclusive environment that promotes teamwork and accountability.
- Ensure policies, operational standards and procedures are communicated, understood and implemented – covering security, people, health & safety and stock management.
- Identify innovative methods to boost customer loyalty and promote the brand locally.
- Partner with the wider business for timely stock placement and store operations.
- Lead change management and guide the team to new ways of working.
- Create memorable customer experiences through authentic service.
Knowledge, Skills, and Abilities Required
- Experience in a management role in a fast‑paced, client‑focused retail environment.
- Commercial mindset with proven sales background and KPI delivery.
- Flexible and adaptable, comfortable working in a fast‑paced setting.
- Flexible schedule and availability for mornings, evenings, weekends and holidays.
- Passion for our brands and lifestyles.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in POS systems and budget management including payroll and expenses.
- Exceptional customer service and team management skills, with a track record of developing others.
- Aware of market trends in the retail industry.
Working Conditions
- Retail environment.
- High School diploma or equivalent.
Benefits
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro‑rated if part‑time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
Store Manager - Covent Garden - 40 Hours - Saucony employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Covent Garden. As a Store Manager, you will benefit from generous clothing allowances, excellent training and development opportunities, and a supportive environment that fosters teamwork and personal growth. With a focus on delivering outstanding customer service and community engagement, this role provides a unique opportunity to lead a passionate team while enjoying substantial employee discounts and a comprehensive benefits package.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Covent Garden - 40 Hours - Saucony
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in retail management and how you've driven sales and built teams in the past. We want to hear specific examples that highlight your leadership skills and customer service excellence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the store and its management style. This can give you an edge in understanding what they value most in a Store Manager.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Covent Garden - 40 Hours - Saucony
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the brand and the role! Share why you love Saucony and how you embody our values in your application. A genuine passion can really make you stand out.
Tailor Your CV:Make sure your CV is tailored to the Store Manager position. Highlight your management experience, sales achievements, and any relevant skills that align with what we’re looking for. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your leadership style and how you create an inclusive environment. Be specific about your past experiences and how they relate to the responsibilities of the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Saucony’s brand values and product offerings. This will not only show your passion for the brand but also help you articulate how you can embody those values as a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully motivated a team or improved customer service. Highlighting your ability to create an inclusive and positive working atmosphere will resonate well with the interviewers.
✨Understand the Numbers
Brush up on your knowledge of P&L management and KPIs. Be ready to discuss how you’ve driven sales and managed costs in previous roles. This will demonstrate your commercial mindset and readiness to own sales results.
✨Engage with Customer Experience Strategies
Think about innovative ways you’ve boosted customer loyalty in the past. Be prepared to share these ideas during the interview, as creating memorable customer experiences is key to the role.
