Store Lead - Fashion Retail, Customer Experience & KPIs
Store Lead - Fashion Retail, Customer Experience & KPIs

Store Lead - Fashion Retail, Customer Experience & KPIs

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store team, deliver top-notch customer service, and manage daily operations.
  • Company: A leading apparel brand in Greater London with a focus on fashion and customer experience.
  • Benefits: Generous clothing allowance, discounts on merchandise, and excellent training opportunities.
  • Why this job: Join a dynamic team and make a real impact in the fashion retail industry.
  • Qualifications: Proven retail sales success and ability to thrive in a fast-paced environment.
  • Other info: Great opportunity for career growth and development in a vibrant retail setting.

The predicted salary is between 28800 - 43200 £ per year.

A leading apparel brand in Greater London is seeking a responsible and reliable individual for a retail role. The candidate will support the management team, provide exceptional customer service, and assist with operational duties.

Requirements include demonstrated retail sales success and the ability to thrive in a fast-paced environment.

This role offers excellent training and development opportunities along with a generous clothing allowance and discounts on merchandise.

Store Lead - Fashion Retail, Customer Experience & KPIs employer: Sweaty Betty

As a leading apparel brand in Greater London, we pride ourselves on fostering a dynamic work culture that values exceptional customer service and teamwork. Our employees benefit from comprehensive training and development programmes, a generous clothing allowance, and exclusive merchandise discounts, making it an ideal environment for those looking to grow their careers in fashion retail while enjoying a vibrant workplace atmosphere.
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Contact Detail:

Sweaty Betty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Lead - Fashion Retail, Customer Experience & KPIs

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the fashion retail industry. A personal recommendation can really give you an edge when applying for that Store Lead position.

✨Tip Number 2

Prepare for the interview by researching the brand and its values. Understand their customer experience approach and think of examples from your past roles where you've excelled in providing exceptional service. This will show you're not just another candidate but genuinely interested in the role.

✨Tip Number 3

Practice your responses to common interview questions, especially those related to KPIs and sales success. We all know how important numbers are in retail, so be ready to discuss how you've met or exceeded targets in previous jobs.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Store Lead - Fashion Retail, Customer Experience & KPIs

Customer Service
Retail Sales
Operational Duties
Team Support
Fast-Paced Environment Adaptability
Training and Development
Reliability
Responsibility

Some tips for your application 🫡

Show Your Retail Passion: When writing your application, let your love for fashion and retail shine through. Share specific examples of your past experiences in retail sales and how you’ve provided exceptional customer service. We want to see your enthusiasm!

Highlight Your Achievements: Don’t just list your responsibilities; showcase your successes! Mention any KPIs you've met or exceeded in previous roles. This will help us understand how you can contribute to our team and drive results.

Tailor Your Application: Make sure to customise your application to fit the Store Lead role. Use keywords from the job description and relate your skills to what we’re looking for. This shows us that you’ve done your homework and are genuinely interested.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Sweaty Betty

✨Know Your Brand

Before the interview, make sure you research the apparel brand thoroughly. Understand their values, target audience, and recent collections. This will help you demonstrate your passion for the brand and how you can contribute to its success.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided exceptional customer service in previous roles. Think about specific situations where you went above and beyond for a customer, as this will highlight your ability to thrive in a fast-paced retail environment.

✨Understand KPIs

Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you’ve met or exceeded sales targets in the past, and how you plan to do so in this role. This shows that you’re results-driven and understand the business side of retail.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewers about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.

Store Lead - Fashion Retail, Customer Experience & KPIs
Sweaty Betty
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  • Store Lead - Fashion Retail, Customer Experience & KPIs

    Full-Time
    28800 - 43200 £ / year (est.)
  • S

    Sweaty Betty

    50-100
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