At a Glance
- Tasks: Lead the store, create amazing customer experiences, and organise community events.
- Company: Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Generous clothing allowance, discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours and a commitment to diversity and inclusion.
- Why this job: Be a community champion while driving sales and making a real impact.
- Qualifications: Retail sales experience and a passion for our brands.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories, operating in more than 200 countries. We empower, engage, and inspire consumers through brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine.
Key Responsibilities
- Support store management in all aspects of running the store, including opening, closing, cash handling, stock control, merchandising, and maintaining a clean and well‑presented store.
- Act as a role model for the team, demonstrating a positive attitude and a strong commitment to product knowledge.
- Create amazing customer experiences through authentic service that leaves a lasting impression.
- Achieve sales goals and performance metrics, driving the store’s success and supporting local marketing initiatives.
- Perform other duties as required or assigned by the manager.
- Maintain compliance with company policies, including health and safety regulations and inventory management.
- Take ownership of stock management and execute visual merchandising guidelines to support store KPIs.
- Organise and host running and lifestyle events that engage the local community.
- Build and nurture a strong community around the brand, collaborating with external partners and leveraging social media to promote events.
- Gather feedback from community events to continuously improve engagement strategies.
Required Competencies
- Demonstrated retail sales success.
- Experience in a customer‑facing role.
- Supervisory experience preferred, though not essential.
- Flexible and adaptable to a fast‑paced environment.
- Availability to work mornings, evenings, weekends, and holidays.
- Passion for the brands and brand lifestyles.
- High school diploma or equivalent.
Location & Employment
U.S. candidates only. Perform duties consistent with the Company’s AAP/EEO goals and policies.
Benefits & Extras
- Generous clothing allowance.
- Seasonal allowance for Sweaty Betty uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro‑rated if part‑time).
- Refer‑a‑Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice and support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
DEI Commitment
We are working to create a culture that represents empowerment, celebrates diversity, embodies inclusion, and creates an equitable business. We are committed to equal employment opportunities for all applicants and employees, actively listening to and learning from our people. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self.
Equal Employment Opportunity
We are committed to equal employment opportunities for all applicants and employees, regardless of race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic, in accordance with applicable laws.
Store Lead & Community Marketing Champion employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer that fosters a vibrant work culture, empowering employees to thrive in their roles as Store Leads and Community Marketing Champions. With generous benefits such as a clothing allowance, excellent training opportunities, and a commitment to diversity and inclusion, team members are encouraged to grow both personally and professionally while making a meaningful impact in their local communities. Located in the U.S., this role offers a unique chance to engage with customers and build lasting relationships through authentic service and community events.
StudySmarter Expert Advice🤫
We think this is how you could land Store Lead & Community Marketing Champion
✨Tip Number 1
Get to know the company and its brands inside out! Research Wolverine Worldwide and their products like Saucony and Sweaty Betty. This way, when you chat with them, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the brand. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail and community engagement. Think about how you can demonstrate your customer service skills and your ability to create amazing experiences for shoppers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to dive into the Wolverine culture.
We think you need these skills to ace Store Lead & Community Marketing Champion
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brands and their lifestyles shine through. We want to see how much you care about creating amazing customer experiences and engaging with the community.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in retail sales and customer-facing roles. We love seeing how your skills align with our key responsibilities, so don’t hold back!
Be Authentic:We value authenticity, so be yourself in your written application. Share your unique experiences and how they’ve shaped your approach to teamwork and community engagement. This helps us get to know the real you!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, dive deep into Wolverine Worldwide's brands and their values. Understand what makes each brand unique and how they connect with their customers. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Customer Service Skills
Prepare to share specific examples of how you've created amazing customer experiences in the past. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your commitment to authentic service, which is key for this position.
✨Be Ready to Discuss Community Engagement
Since the role involves building a community around the brand, come prepared with ideas on how you could organise events or leverage social media to engage local customers. Showing initiative and creativity here can set you apart from other candidates.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so be ready to discuss how you've adapted to fast-paced environments in the past. Share examples that highlight your ability to handle multiple tasks, manage stock effectively, and maintain a positive attitude under pressure.
