At a Glance
- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a global leader in branded footwear and apparel.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Flexible hours, excellent training, and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact on customer satisfaction.
- Qualifications: Retail experience is a plus, but enthusiasm and communication skills are key.
About the Company
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories with a footprint in approximately 200 countries and territories. The portfolio includes Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine.
Key Responsibilities
- Creating amazing experiences for customers by offering authentic customer service that leaves a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with customers, educating them on products, and building rapport and lasting relationships.
- Maintaining store standards both front and back, including visual merchandising, deliveries, stock replenishment, loss prevention, and adherence to health & safety procedures.
- Managing cash and adhering to policies and procedures for security, health & safety, and stock accuracy.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience preferred but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- Positive and professional attitude.
- Enthusiasm to learn and share product knowledge.
- Ability to work well under pressure in a fast‑paced, sales‑driven environment.
Work Conditions
Retail environment; shifts include Sunday 12:00‑16:00 and Friday 12:00‑16:00. Flexibility required as shifts may vary based on business needs.
Benefits
- Generous clothing allowance
- Seasonal allowance for SB uniform
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro‑rated if part‑time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
- Wolverine Worldwide discount
- Enhanced Family Leave policy
- People Pension
DEI Commitment
We are committed to creating a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion and create an equitable business. We strive to make lasting changes, listen, learn, develop, and progress across the business. Our commitment to equal employment opportunities ensures that all applicants are considered, and we continuously work to make our job advertising more inclusive. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self.
Store Assistant - 8 Hours - Sweaty Betty in Exeter employer: Sweaty Betty
At Sweaty Betty, we pride ourselves on being an exceptional employer that values our team members as the heart of our retail experience. With a vibrant work culture that promotes personal growth and development, we offer generous benefits including a clothing allowance, quarterly bonuses, and extensive training opportunities. Located in a dynamic retail environment, our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant - 8 Hours - Sweaty Betty in Exeter
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's ethos and products. Show us that you’re not just another candidate but someone who genuinely connects with our mission and values.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd create amazing experiences for customers. We want to see your passion for helping others shine through!
✨Tip Number 3
Be ready to chat about sales! Brush up on your knowledge of retail metrics and how you can contribute to achieving targets. We love candidates who are eager to drive results and boost team performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Sweaty Betty family. Let’s make it happen!
We think you need these skills to ace Store Assistant - 8 Hours - Sweaty Betty in Exeter
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Sweaty Betty brand shine through. We want to see that you’re not just looking for any job, but that you genuinely love our products and what we stand for!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in retail. We appreciate skills like communication and teamwork, so don’t be shy about showcasing those!
Be Authentic:In your cover letter, be yourself! We value authenticity and want to know who you are beyond your qualifications. Share a little about your personal style or a memorable customer service experience you've had.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, make sure you research Sweaty Betty and its products. Understand their brand values, target audience, and latest collections. This will not only show your passion for the brand but also help you answer questions about how you can contribute to creating amazing customer experiences.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of situations where you went above and beyond to help a customer. This is crucial as the role focuses on creating lasting impressions, so demonstrating your ability to connect with customers will set you apart.
✨Be Ready for Role-Playing Scenarios
During the interview, you might be asked to role-play a customer interaction. Practice how you would approach helping a customer choose an outfit or answering product-related questions. This will help you demonstrate your communication skills and ability to work under pressure in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewer. Inquire about the team culture, upcoming product launches, or training opportunities. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
