At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in activewear, dedicated to empowering and inspiring customers.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and access to fitness classes.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth.
- Qualifications: Flexible schedule, excellent communication skills, and a positive attitude are key.
- Other info: Part-time role with opportunities for training and development.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities:- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras:- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
Store Assistant - 20 Hours - Sweaty Betty employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 20 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better with potential interviewers and demonstrate your passion for the brand.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not in retail. Highlight how you've created positive experiences for customers in the past, as this aligns with the core responsibilities of a Store Assistant.
✨Tip Number 3
Show enthusiasm for fitness and lifestyle brands during your interactions. Being genuinely interested in the products and lifestyle that Sweaty Betty promotes can set you apart from other candidates.
✨Tip Number 4
Be ready to demonstrate your ability to work under pressure. Think of examples where you've successfully managed multiple tasks or dealt with challenging situations, as this is crucial in a fast-paced retail environment.
We think you need these skills to ace Store Assistant - 20 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the Sweaty Betty brand and your enthusiasm for customer service. Mention specific experiences that demonstrate your ability to create amazing customer experiences.
Highlight Relevant Experience: In your CV, emphasise any retail or customer service experience you have, even if it's not directly related. Use bullet points to clearly outline your achievements and how they relate to the responsibilities of the Store Assistant role.
Showcase Your Personality: Sweaty Betty values a positive and professional attitude. Make sure your application reflects your personality and enthusiasm. Use a friendly tone and express your eagerness to contribute to the team and engage with customers.
How to prepare for a job interview at Sweaty Betty
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with their merchandise or how their brand aligns with your lifestyle. This will demonstrate your genuine interest in the role.
✨Prepare for Customer Interaction Scenarios
Since the role involves providing exceptional customer service, be ready to discuss how you would handle various customer scenarios. Think of examples from past experiences where you successfully engaged with customers or resolved issues.
✨Understand Store Standards
Familiarise yourself with the importance of maintaining store standards, including visual merchandising and stock management. Be prepared to discuss how you would contribute to keeping the store looking its best and ensuring a smooth operation.
✨Highlight Your Teamwork Skills
As a Store Assistant, you'll be part of a team. Share examples of how you've worked collaboratively in previous roles. Emphasising your ability to work well under pressure and support your colleagues will show that you're a great fit for the team dynamic.