At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in activewear, dedicated to empowering and inspiring customers.
- Benefits: Enjoy 60% off merchandise, generous holiday allowance, and access to fitness classes.
- Why this job: Be part of a passionate team that values diversity, inclusion, and personal growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and excellent communication skills.
- Other info: Flexible hours available, perfect for students looking to balance work and studies.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities:- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Retail environment.
The Extras:- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro-rated if working part-time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust - advice & support tool.
- Dedicated budget to attend fitness classes (per store).
- Access to Sample sales.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
- Enhanced Family Leave policy.
- Cycle to work & Buzz bike scheme.
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
Store Assistant -12 Hours - Sweaty Betty employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant -12 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their mission to empower and inspire customers will help you connect better during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from past experiences where you've gone above and beyond for a customer. This will highlight your ability to create amazing experiences, which is key for this position.
✨Tip Number 3
Be ready to discuss your flexibility and availability, especially regarding weekends and holidays. Showing that you're willing to work during peak times can set you apart from other candidates.
✨Tip Number 4
Engage with Sweaty Betty on social media or visit their stores to get a feel for the atmosphere and customer interactions. This will not only give you insights but also show your enthusiasm for the brand when you apply.
We think you need these skills to ace Store Assistant -12 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Store Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for retail and customer service. Mention specific experiences that demonstrate your ability to create amazing customer experiences, as this is a core responsibility of the role.
Highlight Relevant Experience: In your CV, focus on any previous retail or customer service experience you have. Even if it's not directly related, emphasise transferable skills such as communication, teamwork, and problem-solving.
Show Enthusiasm for the Brand: Express your enthusiasm for Sweaty Betty and its products in your application. Mention any personal connections to the brand or its lifestyle, as this can set you apart from other candidates.
How to prepare for a job interview at Sweaty Betty
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand or how it aligns with your lifestyle. This will demonstrate your genuine interest in the role.
✨Prepare for Customer Interaction Scenarios
Since the role involves providing exceptional customer service, be ready to discuss how you would handle various customer scenarios. Think of examples where you've successfully engaged with customers or resolved issues, even if they are from previous jobs or personal experiences.
✨Understand Store Standards and Visual Merchandising
Familiarise yourself with the importance of store standards and visual merchandising. Be prepared to discuss how you would maintain these standards and why they matter in creating a positive shopping experience for customers.
✨Demonstrate Flexibility and Team Spirit
Highlight your ability to work in a fast-paced environment and your willingness to adapt to different situations. Discuss any past experiences where teamwork was essential, as this role requires collaboration with colleagues to achieve sales targets and maintain store operations.