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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards while achieving sales targets.
- Company: Join Sweaty Betty, a brand dedicated to empowering individuals through fitness and fashion.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and access to fitness classes.
- Why this job: Be part of a vibrant team that values diversity, inclusion, and personal growth.
- Qualifications: Flexible availability, excellent communication skills, and a passion for our brand are essential.
- Other info: This is an entry-level, part-time role perfect for students looking to gain retail experience.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide\’s continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.
Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
- Store Standards – maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills And Abilities Required
- Flexible schedule and availability to work weekends and holidays
- Retail sales experience is preferred, but not required
- Passion for our brands and brand lifestyles
- Excellent communication skills
- A positive and professional attitude
- Enthusiasm to learn and to share your product knowledge
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere
US Candidates Only
- Performing duties consistent with the Company’s AAP/EEO goals and policies
- High School diploma or equivalent
Working Conditions
- Retail environment
The Extras
- Generous clothing allowance
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Dedicated budget to attend fitness classes (per store)
- Access to Sample sales
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
- Enhanced Family Leave policy
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is \”to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\”
We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.
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Store Assistant - 12 Hours - Sweaty Betty employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 12 Hours - Sweaty Betty
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and product range. Understanding their ethos and the lifestyle they promote will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they're not retail-specific. Highlight any situations where you provided excellent service or built rapport with customers, as this is crucial for the Store Assistant role.
✨Tip Number 3
Show enthusiasm for learning about the products and the brand. Be ready to share how you would engage customers and encourage loyalty, especially regarding upcoming collections and promotions.
✨Tip Number 4
Demonstrate your ability to work in a fast-paced environment by sharing examples from past roles. Discuss how you manage stress and maintain high standards, which is essential for achieving sales targets and maintaining store standards.
We think you need these skills to ace Store Assistant - 12 Hours - Sweaty Betty
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Store Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, especially in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet sales targets and provide excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your passion for Sweaty Betty and its brand values. Mention specific examples of how you can contribute to creating amazing customer experiences and maintaining store standards. Show enthusiasm for the role and the company culture.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Sweaty Betty
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Sweaty Betty and its products during the interview. Share any personal experiences you have with the brand or how it aligns with your lifestyle, as this will demonstrate your genuine interest in the role.
✨Prepare for Customer Interaction Scenarios
Think about potential customer scenarios you might encounter as a Store Assistant. Be ready to discuss how you would handle various situations, such as dealing with difficult customers or upselling products, to showcase your customer service skills.
✨Understand Store Standards and Visual Merchandising
Familiarise yourself with the importance of store standards and visual merchandising. You could mention how maintaining an appealing store environment can enhance customer experience and drive sales, showing that you understand the retail landscape.
✨Demonstrate Flexibility and Team Spirit
Since the role requires a flexible schedule, be prepared to discuss your availability and willingness to work weekends and holidays. Highlight any previous teamwork experiences to show that you can collaborate effectively in a fast-paced environment.
