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For Companies At a Glance
- Tasks: Create amazing customer experiences and achieve sales targets in a vibrant retail environment.
- Company: Join Sweaty Betty, a global leader in branded footwear and apparel.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours, inclusive culture, and a commitment to diversity and empowerment.
- Why this job: Be part of a team that empowers and inspires customers every day.
- Qualifications: Passion for retail and great communication skills; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide advances a portfolio including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our mission is to empower, engage and inspire our consumers – every step of the way.
Our Team and Customer Experience
Team members are the beating heart of our stores worldwide, delivering an exceptional in-store experience for every customer. From the moment customers enter the store to when they leave, you will help ensure they have an outstanding experience, whether assisting with a new pair of shoes or helping style an outfit.
Key Responsibilities
- Creating amazing experiences for customers through authentic service that leaves a lasting impression.
- Achieving sales targets and performance metrics.
- Interact with customers, educate them on products, and build rapport and lasting relationships.
- Maintain store standards (front and back), including visual merchandising, deliveries, stock replenishment, loss prevention, and health & safety procedures.
- Be responsible for cash management and adherence to policies for security, health & safety, and stock accuracy.
- Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities
- Flexible schedule with availability to work weekends and holidays.
- Retail sales experience is preferred but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills and a positive, professional attitude.
- Enthusiasm to learn and share product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven environment.
Working Conditions
Retail environment.
The Extras
- Generous clothing allowance
- Seasonal allowance for SB uniform
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Health Cash Plan benefit with Medicash for Sweaty Betty UK Employees
- Wolverine Worldwide discount
- Enhanced Family Leave policy
- People Pension
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion and create an equitable business. We are committed to equal employment opportunities and to considering ALL applicants for jobs while making our job advertising more inclusive. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic self. We celebrate different perspectives and commit to continuous learning, development, and challenging ourselves and our partners. We are on a journey, and we strive to be champions, allies, and inclusive, always.
Store Assistant - 8 Hours - FTC - Sweaty Betty in Reigate employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 8 Hours - FTC - Sweaty Betty in Reigate
✨Tip Number 1
Get to know the brand! Dive into Sweaty Betty's mission and values. When you walk into that interview, show us how your passion aligns with our commitment to empowering customers. It’ll make a huge difference!
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers daily, role-play some scenarios with friends or family. This will help you feel more confident in building rapport and providing that exceptional service we value.
✨Tip Number 3
Be ready to share your ideas! We love fresh perspectives, so think about how you can contribute to creating amazing customer experiences. Whether it’s visual merchandising or product knowledge, let your creativity shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our culture, which will help you stand out in the process.
We think you need these skills to ace Store Assistant - 8 Hours - FTC - Sweaty Betty in Reigate
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the Sweaty Betty brand shine through. We want to see how much you love our products and how you can connect with our customers on that level.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for team members who can create amazing customer experiences, so share any past retail or customer service roles you've had!
Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique story and what makes you a great fit for our team at Sweaty Betty.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for this exciting opportunity!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Sweaty Betty’s products and brand ethos. Understand their mission to empower and inspire consumers, and think about how you can embody that in your role as a Store Assistant.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve provided exceptional customer service. Think about how you can create amazing experiences for customers and build lasting relationships, as this is key to the role.
✨Demonstrate Flexibility and Enthusiasm
Be ready to discuss your availability and willingness to work weekends and holidays. Show your enthusiasm for the brand and the retail environment, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about upcoming collection launches or how the team maintains store standards. It shows your interest in the role and helps you gauge if it’s the right fit for you.