At a Glance
- Tasks: Manage e-commerce websites to enhance customer experiences and drive revenue growth.
- Company: Join Sweaty Betty, a vibrant brand focused on empowering women through fitness.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Dynamic team environment with a focus on collaboration and growth.
- Why this job: Be a key player in shaping personalised online shopping experiences that resonate with customers.
- Qualifications: 4+ years in e-commerce, analytical skills, and experience with relevant tools.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a highly organized, customer experience-focused Online Trade Manager to join our growing e‑commerce team. This role will be pivotal in delivering relevant, personalized and impactful customer experiences, using data‑led insights to shape decisions and translate performance clearly to the wider SweatyBetty family.
Responsibilities
- Managing and trading a region of our e‑commerce websites, using market performance, customer behaviour and competitor insight to drive conversion and revenue growth.
- Delivering personalized customer journeys through content, merchandising and experience optimisation to improve conversion, AOV and bounce rate.
- Managing the daily in‑season forecast, working through any opportunity and risk, and building trading plans to support delivery.
- Using qualitative and quantitative data across our analytics tools to understand performance and customer behaviour, identify opportunities, and shape actions that improve trading performance.
- Compiling accurate daily, weekly and seasonal trading and KPI reporting, alongside ad‑hoc analysis to support decision‑making and action planning.
- Leading trading, seasonal, campaign and promotional plans to support business objectives, revenue growth and flawless execution.
- Owning homepage, PLPs, PDPs, navigation and campaign landing pages to deliver best‑in‑class product storytelling and seamless onsite journeys.
- Collaborating cross‑functionally with Marketing, Creative, CRM, Performance, Planning and Product teams to optimise trading performance and customer experience.
- Acting as the key stakeholder contact for selected external partners, managing relationships and building strategies together that support SweatyBetty’s growth plans.
- Managing and developing the regional trading team.
Qualifications
- At least four years’ experience in a similar e‑commerce role within a retail or consumer‑facing brand.
- Experience with Salesforce Commerce Cloud is preferable.
- Experience using Google Analytics, Power BI, Dynamic Yield and Content Square.
- Analytical and questioning mindset, with excellent Excel skills.
- Highly organized, with the ability to prioritize a demanding workload.
- Proactive and positive approach to problem‑solving.
- Dynamic team player with strong interpersonal skills.
- Comfortable working in a fast‑paced and ever‑changing environment.
Online Trading Manager - Sweaty Betty employer: Sweaty Betty
At Sweaty Betty, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our e-commerce team thrives on collaboration and innovation, offering ample opportunities for professional growth and development in a fast-paced environment. With a focus on delivering meaningful customer experiences, we empower our employees to make impactful decisions while enjoying the benefits of a supportive and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Online Trading Manager - Sweaty Betty
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and customer experience focus. This will help you tailor your answers and show that you're genuinely interested in joining the Sweaty Betty family.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to be part of our e-commerce team at Sweaty Betty.
We think you need these skills to ace Online Trading Manager - Sweaty Betty
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Online Trading Manager role. Highlight your e-commerce experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how your analytical mindset can drive results. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Data Skills:Since this role involves a lot of data analysis, make sure to mention your experience with tools like Google Analytics and Excel. We love seeing how you've used data to make decisions in past roles, so don’t hold back!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sweaty Betty
✨Know Your Data
As an Online Trading Manager, you'll need to demonstrate your analytical skills. Brush up on your experience with Google Analytics and other tools mentioned in the job description. Be ready to discuss specific examples of how you've used data to drive conversion and revenue growth.
✨Showcase Your Customer Focus
This role is all about delivering personalised customer experiences. Prepare to share instances where you've successfully improved customer journeys or optimised content. Think about how you can convey your understanding of customer behaviour and how it impacts trading performance.
✨Collaboration is Key
You'll be working cross-functionally, so highlight your teamwork skills. Have examples ready that showcase how you've collaborated with marketing, creative, or product teams to achieve business objectives. This will show you're a dynamic team player, which is crucial for this role.
✨Be Ready to Discuss Challenges
The fast-paced environment means challenges are inevitable. Prepare to talk about a time you faced a significant challenge in your previous roles and how you approached problem-solving. This will demonstrate your proactive and positive mindset, which is essential for success at Sweaty Betty.
