At a Glance
- Tasks: Support e-commerce growth and enhance customer experience on SweatyBetty.com.
- Company: Sweaty Betty, a female-first activewear brand empowering women through fitness.
- Benefits: Join a dynamic team with opportunities for personal and professional growth.
- Other info: Collaborative environment focused on diversity, equity, and inclusion.
- Why this job: Be part of a mission-driven brand that values innovation and community impact.
- Qualifications: 2+ years in e-commerce, strong analytical skills, and a proactive mindset.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
Sweaty Betty is a female‑first activewear brand that empowers women through fitness and beyond. We focus on responsible sourcing, innovative FemTech, and community impact.
Role: Online Trading Coordinator
We’re looking for an organized, customer‑experience focused coordinator to support the growth of Sweaty Betty’s e‑commerce site.
Responsibilities
- Support day‑to‑day trading and content management of SweatyBetty.com
- Compile accurate daily, weekly and seasonal trading performance reports, identifying trends and opportunities
- Use data to drive decisions and optimize customer experience
- Develop and maintain the trading calendar and content strategy, delivering streamlined content and tactic plans with clear journey mapping
- Prepare and deliver sale and seasonal marketing campaigns and personalised experiences, ensuring seamless and commercially effective customer journeys from marketing channels
- Partner with Marketing and Creative teams to deliver localized, on‑brand content and messaging updates across all relevant markets
- Ensure product listing and search results pages are merchandised effectively, using Salesforce Commerce Cloud sorting rules and optimising for regional nuances and filter opportunities
- Identify new onsite opportunities, propose ideas and innovations to improve the customer experience and aid conversion
- Implement a testing‑first mentality to deliver agreed KPIs and continual optimisation
- Develop strong collaborative relationships across departments, especially within the Support Office, Ecommerce, Marketing, Planning and Creative teams
Qualifications
- Minimum of 2 years experience in a similar e‑commerce role
- Experience with Salesforce Commerce Cloud, Google Analytics, PowerBI, ContentSquare, Dynamic Yield and Amplience (desired)
- Advanced Excel skills with an analytical and questioning mindset
- Highly organised and self‑motivated, able to prioritise heavy workloads in a fast‑paced retail environment
- Faultless attention to detail and ability to meet tight deadlines under pressure
- Proactive, positive approach to problem‑solving
- Ideas‑driven and results‑focused, able to see initiatives through to fruition
- Dynamic team player with strong interpersonal skills
We are an equal‑opportunity employer committed to diversity, equity and inclusion.
Online Trading Coordinator - Sweaty Betty in London employer: Sweaty Betty
Sweaty Betty is an exceptional employer that champions a female-first culture, fostering an inclusive and empowering environment for its employees. With a strong focus on personal and professional growth, team members benefit from collaborative relationships across departments and the opportunity to work with innovative technologies in a fast-paced e-commerce setting. Located in a vibrant community, Sweaty Betty not only prioritises employee well-being but also encourages creativity and initiative, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Online Trading Coordinator - Sweaty Betty in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Sweaty Betty. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with e-commerce tools like Salesforce Commerce Cloud and Google Analytics. This will help us see how you can drive results.
✨Tip Number 3
Be proactive during interviews! Bring ideas on how to improve customer experience or optimise trading strategies. We love candidates who think outside the box and are ready to contribute from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Sweaty Betty team.
We think you need these skills to ace Online Trading Coordinator - Sweaty Betty in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Online Trading Coordinator role. Highlight your e-commerce experience and any relevant tools you've used, like Salesforce Commerce Cloud or Google Analytics.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for empowering women through fitness and how you can contribute to Sweaty Betty's mission. Be sure to mention specific examples of how you've improved customer experiences in previous roles.
Show Off Your Analytical Skills:Since this role involves data-driven decision-making, don’t forget to mention your analytical skills. Talk about how you've used data to identify trends and optimise customer journeys in past positions. We love a numbers-savvy candidate!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining the Sweaty Betty team!
How to prepare for a job interview at Sweaty Betty
✨Know Your Numbers
Since the role involves compiling trading performance reports, brush up on your data analysis skills. Be ready to discuss how you've used data in past roles to drive decisions and improve customer experiences. Mention specific tools like Google Analytics or PowerBI that you’ve worked with.
✨Showcase Your Organisational Skills
As an Online Trading Coordinator, being organised is key. Prepare examples of how you've managed multiple projects or tasks simultaneously. Highlight any experience you have with creating trading calendars or content strategies to demonstrate your ability to keep things running smoothly.
✨Collaborate Like a Pro
This role requires strong collaboration with various teams. Think of instances where you successfully partnered with marketing or creative teams to deliver effective campaigns. Be ready to discuss how you communicate and build relationships across departments.
✨Bring Ideas to the Table
Sweaty Betty values innovation, so come prepared with ideas on how to enhance the customer experience. Think about new onsite opportunities or marketing tactics you've implemented in the past. Show them you're proactive and results-focused by discussing how your ideas led to measurable improvements.
