At a Glance
- Tasks: Support store management, create amazing customer experiences, and drive sales success.
- Company: Join Sweaty Betty, a vibrant brand committed to empowering and inspiring consumers.
- Benefits: Enjoy a generous clothing allowance, 60% off merchandise, and quarterly bonuses.
- Other info: Flexible hours, excellent training opportunities, and a commitment to diversity and inclusion.
- Why this job: Be a role model in a fun environment while developing your skills and career.
- Qualifications: Retail experience preferred; passion for our brands is essential.
The predicted salary is between 20000 - 25000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our mission: we empower, engage and inspire our consumers – every step of the way.
We are looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. You will support the team to work in alignment with our values and act as the go‑to person in the absence of the Store Manager. You are a role model for the team, cool, calm and collected under pressure. You make it your priority to be a fountain of knowledge on product and standards. You can be relied upon to assist with administrative and operational duties and general store security.
Key Responsibilities- Support the store management team in all aspects of running the store including opening and closing the store, cash handling, stock control, merchandising and maintaining a clean and well‑presented store.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for our customers through offering authentic customer service.
- Achieve sales goals and performance metrics & drive the store’s success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
- Demonstrated retail sales success.
- Experience working in a customer‑facing role.
- Supervisory experience is preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast‑paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
Retail environment.
The Extras- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro‑rated if working part‑time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. This involves focusing on learning, development, and progression across the business. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
Store Supervisor - 22 Hours - Sweaty Betty in Kingston upon Thames employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer, offering a vibrant work culture that prioritises employee engagement and development. As a Store Supervisor at Sweaty Betty, you will enjoy generous benefits such as a clothing allowance, substantial discounts on merchandise, and excellent training opportunities, all while being part of a team that values diversity, equity, and inclusion. With a commitment to creating a supportive environment, you will have the chance to grow your career in a dynamic retail setting that encourages authenticity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor - 22 Hours - Sweaty Betty in Kingston upon Thames
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Sweaty Betty's values and mission. This way, you can show how your vibe aligns with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the Store Supervisor role.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly, but also let your personality shine through. Remember, they want someone who’s not just responsible and reliable, but also fun to work with!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the position and reinforces your enthusiasm for joining the Sweaty Betty team.
We think you need these skills to ace Store Supervisor - 22 Hours - Sweaty Betty in Kingston upon Thames
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for retail and our brands. A sprinkle of enthusiasm can go a long way!
Tailor Your Application:Make sure to tailor your application to the Store Supervisor role. Highlight your relevant experience in retail and customer service, and how you embody the values we cherish at Sweaty Betty. This shows us you’re serious about joining our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining the Sweaty Betty family!
How to prepare for a job interview at Sweaty Betty
✨Know Your Stuff
Make sure you’re well-versed in Sweaty Betty’s products and brand values. Familiarise yourself with their latest collections and any promotions they might be running. This will not only show your passion for the brand but also help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to create a memorable experience for customers, as this aligns perfectly with the role's focus on authentic service.
✨Demonstrate Leadership Qualities
Even if you don’t have extensive supervisory experience, highlight instances where you’ve taken charge or supported your team. Discuss how you can be a role model and maintain a positive attitude, especially under pressure, which is crucial for a Store Supervisor.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various scenarios in a retail environment. Practice responses to common situations like dealing with difficult customers or managing stock discrepancies. This will help you demonstrate your problem-solving skills and adaptability.
