Assistant Store Manager - 40 Hours - Sweaty Betty in Harrogate

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way.

As an Assistant Manager, you are on hand to resolve issues and identify fresh ways of doing things. You are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store with opportunities to grow within the company. This role supports the Store Manager in managing overall store operations, driving sales alongside relevant KPIs, and leading and developing a cohesive team of motivated employees who deliver memorable experiences for our consumers.

Key Responsibilities:

• Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere that celebrates success.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
• Communicate efficiently on the floor and behind the scenes; develop and maintain relationships across the business, with customers and with community partners.
• Partner with the Store Manager to generate innovative and engaging marketing ideas.
• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
• Educate your team as the product expert and knowledgeable trainer, and advise customers.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Support the store management team in all aspects of running the store including opening and closing, cash-handling, stock control, merchandising and maintaining a clean, well-presented store at all times.
• Create amazing experiences for customers through authentic service that leaves a lasting impression.
• Maintain compliance with company policies including health and safety regulations.

Knowledge, Skills, And Abilities Required:

• Previous experience working in a fast-paced, customer-facing environment.
• Experience in a customer-facing role. Leadership or supervisory experience is preferred, but not essential.
• Flexible and adaptable; comfortable working in a fast-paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Self-starter and ambitious – motivated to achieve and exceed store targets for your team and store.
• Ability to work under pressure and manage multiple tasks at once.

Working Conditions:

• Retail environment.
• US Candidates Only.
• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

The Extras:

• Generous clothing allowance.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated if working part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust - advice & support tool.
• Dedicated budget to attend fitness classes (per store).
• Access to Sample sales.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
• Enhanced Family Leave policy.

Our DEI Commitment:

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners." We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.