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- Tasks: Lead a dynamic team to drive sales and create amazing customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Be part of an inspiring team that values inclusivity and celebrates success.
- Qualifications: Retail management experience and a passion for customer service.
- Other info: Fast-paced environment with a focus on teamwork and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Our continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers every step of the way.
Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals committed to achieving the best for both our brand and our people. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.
Key Responsibilities- Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere.
- Ownership of all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, including payroll management, sales & KPIs.
- Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
- Communicate efficiently, both on the floor and behind the scenes, developing and maintaining relationships across the business, with customers and community partners.
- Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
- Ensure policies, operational standards and procedures are communicated, understood & implemented, including security, people, health & safety and stock management.
- Identify innovative and creative methods to boost customer loyalty and drive the brand locally within the community.
- Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of your store overall.
- Responsible for all change management in store, engaging your team to adhere to new ways of working within the brand.
- Create amazing experiences for customers through offering authentic customer service that will leave a lasting impression.
- Experience in a management role, thriving in a fast-paced and client-focused retail environment.
- Commercial approach, with a proven sales background and previous experience setting and delivering store KPIs.
- Flexible and adaptable, comfortable working in a fast-paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays.
- Passion for our brands and brand lifestyles.
- Ability to work under pressure and manage multiple tasks at once.
- Proficient in POS systems.
- Budget management experience, including payroll, expenses etc.
- Exceptional customer service and team management skills, with a proven track record of developing others.
- Interest in and awareness of market trends in the retail industry.
Retail environment.
Store Manager in Guildford employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with brands like Wolverine. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for sales and customer service shine through. Share stories that highlight your leadership skills and how you've motivated teams in the past.
✨Tip Number 3
Research the brand! Familiarise yourself with Wolverine's values and products. This will not only help you in interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Wolverine family and ready to contribute to their mission.
We think you need these skills to ace Store Manager in Guildford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and our brands shine through. We want to see that you genuinely care about delivering exceptional customer service and creating amazing experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in management and sales. We love seeing how you've driven results in previous roles, so don’t hold back on those achievements!
Be Authentic: In your cover letter, be yourself! Share your personal story and what motivates you as a leader. We’re looking for someone who can inspire their team, so let us know how you do that.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, dive deep into Wolverine Worldwide's brands and their values. Understand what makes each brand unique and how they connect with customers. This knowledge will help you demonstrate your passion and alignment with their mission during the interview.
✨Showcase Your Leadership Style
As a Store Manager, you'll need to inspire and motivate your team. Be ready to share specific examples of how you've successfully led teams in the past. Highlight your approach to fostering an inclusive environment and how you celebrate team successes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer service challenges. Think of scenarios where you've gone above and beyond for customers or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Commercial Acumen
Wolverine Worldwide is looking for someone with a strong commercial approach. Be prepared to discuss your experience with sales targets, budget management, and KPIs. Share how you've driven results in previous roles and how you plan to do the same in this position.