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- Tasks: Create amazing customer experiences and help them find the perfect products.
- Company: Join Sweaty Betty, a vibrant brand empowering active lifestyles.
- Benefits: Enjoy 60% off merchandise, generous clothing allowance, and quarterly bonuses.
- Other info: Great training opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: Flexible availability, excellent communication skills, and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing a portfolio that includes Sweaty Betty. Our team members are the beating heart of all our stores worldwide, bringing their contagious passion to work every day and going above and beyond to ensure an amazing experience for every customer they meet.
Your core responsibility is to ensure our consumers enjoy their time with us in store. Key Responsibilities include:
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales targets and performance metrics.
- Interacting with our wonderful customers and educating them on our product, striving to build rapport and lasting relationships.
- Maintaining store standards, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures.
- Being responsible for cash management and adhering to all policy and procedures for security & health & safety and stock accuracy standards.
- Encouraging customer loyalty by discussing upcoming collection launches and obtaining customer data.
Knowledge, Skills and Abilities Required:
- Flexible schedule and availability to work weekends and holidays.
- Retail sales experience is preferred, but not required.
- Passion for our brands and brand lifestyles.
- Excellent communication skills.
- A positive and professional attitude.
- Enthusiasm to learn and to share your product knowledge.
- Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
Working Conditions: Retail environment.
Shifts: Sunday 10:15–16:45, Saturday 11:00–15:00 or 13:00–17:00. Please note that flexibility is required, as you may occasionally be asked to work hours outside of these times or different shifts based on the business needs.
The Extras include:
- Generous clothing allowance
- Seasonal allowance for SB uniform
- Excellent training & development opportunities
- Quarterly bonuses
- 60% off all Sweaty Betty merchandise
- 25 days holiday (pro-rated if working part-time)
- Refer a Friend bonus scheme
- Season Ticket Loan
- Access to Retail Trust – advice & support tool
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees
- Wolverine Worldwide discount
- Enhanced Family Leave policy
- People Pension
Our DEI Commitment: We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice.
We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always.
Store Assistant - 10 hours (Weekends) - Sweaty Betty in Exeter employer: Sweaty Betty
Contact Detail:
Sweaty Betty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Assistant - 10 hours (Weekends) - Sweaty Betty in Exeter
✨Tip Number 1
Get to know the brand! Before your interview, dive into Sweaty Betty's mission and values. Show us that you’re not just another candidate but someone who genuinely resonates with our passion for empowering customers.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers daily, think of examples where you've provided great service or built rapport. We want to see your enthusiasm for creating amazing experiences!
✨Tip Number 3
Be flexible and ready to adapt! Retail can be unpredictable, so share how you handle pressure and changing situations. We love team members who can keep their cool and maintain a positive attitude, no matter what.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Sweaty Betty family. Let’s make this happen together!
We think you need these skills to ace Store Assistant - 10 hours (Weekends) - Sweaty Betty in Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Sweaty Betty and our products shine through. We love to see candidates who are genuinely excited about our brand and what we stand for!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the Store Assistant role. We want to see how your skills can contribute to creating amazing customer experiences!
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your unique experiences and how they’ve shaped your approach to customer service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it!
How to prepare for a job interview at Sweaty Betty
✨Know the Brand
Before your interview, take some time to research Sweaty Betty and its products. Understand their mission of empowerment and how they engage with customers. This will not only show your enthusiasm but also help you connect your answers to the brand's values.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you can create amazing experiences for customers, as this is a key responsibility for the Store Assistant role. Be ready to discuss how you would handle different customer scenarios.
✨Demonstrate Flexibility and Team Spirit
Since the role requires working weekends and possibly varying shifts, highlight your flexibility and willingness to adapt. Share instances where you worked well in a team or took on additional responsibilities to support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, upcoming product launches, or training opportunities. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.