At a Glance
- Tasks: Support store management, create amazing customer experiences, and drive sales success.
- Company: Join Wolverine Worldwide, a fun and inclusive retail environment.
- Benefits: Enjoy generous clothing allowances, bonuses, and 60% off merchandise.
- Other info: Flexible hours and excellent training opportunities await you!
- Why this job: Be a role model, develop your skills, and make a real impact.
- Qualifications: Retail experience preferred; passion for the brand is essential.
The predicted salary is between 24000 - 30000 £ per year.
Wolverine Worldwide is looking for someone who is responsible, reliable, service oriented and likes to have fun while they work. The role is the store manager’s go‑to person in their absence, acting as a role model for the team, remaining cool, calm and collected under pressure, and being a fountain of knowledge on product and standards.
Key Responsibilities
- Support the store management team in all aspects of running the store, including opening and closing, cash handling, stock control, merchandising, and maintaining a clean and well‑presented store at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Create amazing experiences for customers by offering authentic customer service that leaves a lasting impression.
- Achieve sales goals and performance metrics, driving the store’s success by being an ambassador and supporting local marketing efforts.
- Perform other duties as required or assigned by the manager.
- Maintain compliance with company policies, including health and safety regulations and inventory management.
- Take ownership of stock management and execute visual merchandising guidelines, contributing toward and delivering on store KPIs.
Knowledge, Skills, and Abilities
- Demonstrated retail sales success.
- Experience working in a customer‑facing role.
- Supervisory experience preferred, but not essential.
- Flexible and adaptable, comfortable working in a fast‑paced environment.
- Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
- Passion for Wolverine and its brand lifestyles.
Working Conditions
- Retail environment; must be a U.S. candidate.
- Must perform duties consistent with the Company’s AAP/EEO goals and policies.
- High school diploma or equivalent required.
Benefits
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training and development opportunities.
- Quarterly bonuses.
- 60% off all SweatyBetty merchandise.
- 25 days holiday (pro‑rated if working part‑time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Health Cash Plan benefit with Medicash available to all SweatyBetty UK employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long‑lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.
Store Supervisor - 40 Hours - Saucony in City of Westminster employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to grow and develop their skills. With generous benefits such as a clothing allowance, quarterly bonuses, and a strong commitment to diversity and inclusion, team members can thrive in a supportive environment while enjoying the perks of working with a well-respected brand. Located in a dynamic retail setting, this role offers the opportunity to make a meaningful impact on customer experiences and contribute to the store's success.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor - 40 Hours - Saucony in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Sweaty Betty, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Sweaty Betty!
We think you need these skills to ace Store Supervisor - 40 Hours - Saucony in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Sweaty Betty, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Sweaty Betty and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Sweaty Betty that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Sweaty Betty
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
