At a Glance
- Tasks: Lead a dynamic team, drive sales, and create unforgettable customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy generous discounts, bonuses, and excellent training opportunities.
- Other info: Flexible hours and great career growth potential await you!
- Why this job: Be a part of an inclusive culture while making a real impact in retail.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. We are seeking a highly motivated and enthusiastic leader to serve as Store Manager, responsible for delivering results, achieving targets, and creating an inclusive, customer‑centric retail culture.
Key Responsibilities
- Motivate and engage the team to embody brand values and promote an inclusive, positive working atmosphere.
- Own sales and profit results, drive cost management of all P&L items including payroll, sales & KPIs.
- Deliver outstanding customer service and communicate efficiently on‑floor and behind‑scenes.
- Develop and maintain relationships with customers and community partners.
- Foster a supportive, productive, inclusive environment that promotes teamwork and accountability.
- Ensure policies, operational standards and procedures are communicated, understood and implemented – covering security, people, health & safety and stock management.
- Identify innovative methods to boost customer loyalty and promote the brand locally.
- Partner with the wider business for timely stock placement and store operations.
- Lead change management and guide the team to new ways of working.
- Create memorable customer experiences through authentic service.
Knowledge, Skills, and Abilities Required
- Experience in a management role in a fast‑paced, client‑focused retail environment.
- Commercial mindset with proven sales background and KPI delivery.
- Flexible and adaptable, comfortable working in a fast‑paced setting.
- Flexible schedule and availability for mornings, evenings, weekends and holidays.
- Passion for our brands and lifestyles.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in POS systems and budget management including payroll and expenses.
- Exceptional customer service and team management skills, with a track record of developing others.
- Aware of market trends in the retail industry.
Working Conditions
- Retail environment.
- US candidates only.
- Consistent with the Company’s AAP/EEO goals and policies.
- High School diploma or equivalent.
Benefits
- Generous clothing allowance.
- Seasonal allowance for SB uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro‑rated if part‑time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
Store Manager - Covent Garden - 40 Hours - Saucony in City of Westminster employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Covent Garden. As a Store Manager, you will benefit from generous clothing allowances, excellent training and development opportunities, and a supportive environment that fosters teamwork and personal growth. With competitive bonuses and a strong commitment to employee well-being, this role provides a meaningful opportunity to lead a passionate team while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Covent Garden - 40 Hours - Saucony in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so use examples from your past experiences that highlight your leadership skills and customer service prowess.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows your interest in the role and helps you gauge if the company is the right fit for you. Ask about team dynamics or how they measure success in the Store Manager role.
✨Tip Number 4
After your interview, send a quick thank-you email. It’s a simple way to express your appreciation and reiterate your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision!
We think you need these skills to ace Store Manager - Covent Garden - 40 Hours - Saucony in City of Westminster
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the brand shine through in your application. We want to see how much you love Saucony and how that passion can translate into motivating your team and creating memorable customer experiences.
Tailor Your CV:Make sure your CV highlights your experience in retail management and your ability to drive sales and KPIs. We’re looking for specific examples of how you've led teams and achieved results in fast-paced environments.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Store Manager role. Share your vision for fostering an inclusive culture and how you plan to engage with customers and community partners.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Sweaty Betty
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in Saucony's brand values and product offerings. This will not only show your passion for the brand but also help you articulate how you can embody those values as a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Highlighting your ability to create an inclusive and positive working atmosphere will resonate well with the interviewers.
✨Understand the Numbers
Brush up on your knowledge of P&L management and KPIs. Be ready to discuss how you've driven sales and managed costs in previous roles. This will demonstrate your commercial mindset and readiness to own sales results.
✨Engage with Customer-Centric Strategies
Think of innovative ways to boost customer loyalty and enhance the shopping experience. Be prepared to share your ideas during the interview, as this shows your proactive approach to creating memorable customer experiences.
