At a Glance
- Tasks: Lead the store, create amazing customer experiences, and organise community events.
- Company: Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Generous clothing allowance, quarterly bonuses, and 60% off Sweaty Betty merchandise.
- Other info: Join a diverse team committed to empowerment and inclusion.
- Why this job: Be a community champion while driving sales and making a real impact.
- Qualifications: Retail sales experience and a passion for our brands.
The predicted salary is between 30000 - 40000 £ per year.
Company Overview: Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories, operating in more than 200 countries. We empower, engage, and inspire consumers through brands such as Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine.
Key Responsibilities:
- Support store management in all aspects of running the store, including opening, closing, cash handling, stock control, merchandising, and maintaining a clean and well‑presented store.
- Act as a role model for the team, demonstrating a positive attitude and a strong commitment to product knowledge.
- Create amazing customer experiences through authentic service that leaves a lasting impression.
- Achieve sales goals and performance metrics, driving the store’s success and supporting local marketing initiatives.
- Perform other duties as required or assigned by the manager.
- Maintain compliance with company policies, including health and safety regulations and inventory management.
- Take ownership of stock management and execute visual merchandising guidelines to support store KPIs.
- Organise and host running and lifestyle events that engage the local community.
- Build and nurture a strong community around the brand, collaborating with external partners and leveraging social media to promote events.
- Gather feedback from community events to continuously improve engagement strategies.
Required Competencies:
- Demonstrated retail sales success.
- Experience in a customer‑facing role.
- Supervisory experience preferred, though not essential.
- Flexible and adaptable to a fast‑paced environment.
- Availability to work mornings, evenings, weekends, and holidays.
- Passion for the brands and brand lifestyles.
- High school diploma or equivalent.
Benefits & Extras:
- Generous clothing allowance.
- Seasonal allowance for Sweaty Betty uniform.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (pro‑rated if part‑time).
- Refer‑a‑Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice and support tool.
- Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees.
- Wolverine Worldwide discount.
- Enhanced Family Leave policy.
- People Pension.
DEI Commitment: We are working to create a culture that represents empowerment, celebrates diversity, embodies inclusion, and creates an equitable business. We are committed to equal employment opportunities for all applicants and employees, actively listening to and learning from our people. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self.
Equal Employment Opportunity: We are committed to equal employment opportunities for all applicants and employees, regardless of race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic, in accordance with applicable laws.
Store Lead & Community Marketing Champion in City of Westminster employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer that fosters a vibrant work culture, empowering employees to thrive in their roles as Store Leads and Community Marketing Champions. With generous benefits such as a clothing allowance, excellent training opportunities, and a strong commitment to diversity and inclusion, team members are encouraged to grow both personally and professionally while making a meaningful impact in their local communities. The company's focus on creating authentic customer experiences and engaging community events makes it a rewarding place to work for those passionate about the brand and its lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Store Lead & Community Marketing Champion in City of Westminster
✨Tip Number 1
Get to know the company and its brands inside out! Research Wolverine Worldwide and their products so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the brands. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your customer service skills and ability to handle challenges. This will help you stand out as a candidate who can create amazing customer experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and really want the job!
We think you need these skills to ace Store Lead & Community Marketing Champion in City of Westminster
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the brands and their lifestyles shine through. We want to see that you genuinely care about the products and the community!
Tailor Your Experience:Make sure to highlight your retail sales success and any customer-facing roles you've had. We love seeing how your past experiences align with the responsibilities of the Store Lead & Community Marketing Champion position.
Be Authentic:Authenticity is key! Share your unique story and how it connects to our mission. We’re looking for someone who can create amazing customer experiences, so let us know how you’ve done that in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets into the right hands. We can’t wait to hear from you!
How to prepare for a job interview at Sweaty Betty
✨Know Your Brands
Before the interview, dive deep into the brands under Wolverine Worldwide. Understand their values, target audience, and unique selling points. This knowledge will not only impress your interviewers but also show your genuine passion for the products you'll be representing.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you created amazing customer experiences. Highlight how you handled challenges and turned them into positive outcomes. This is crucial for a role that focuses on authentic service and community engagement.
✨Demonstrate Leadership Potential
Even if you don't have supervisory experience, think of times when you've taken initiative or led a project. Discuss how you can act as a role model for the team and contribute to a positive store environment. This will resonate well with the management's expectations.
✨Engage with Community Initiatives
Be ready to discuss ideas for local marketing initiatives and community events. Show your enthusiasm for building a strong community around the brand and how you would leverage social media to promote these events. This will highlight your proactive approach and creativity.
