Store Manager - Bromley - Maternity Cover

Key Responsibilities

• Be a role model – motivate and engage your team to bring the brand values to life every day, always promoting an inclusive and positive working atmosphere and celebrating success.
• Own all sales and profit results, driving cost management of all aspects outlined on the P&L reporting, including payroll management, sales & KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Always communicate efficiently, both on the floor and behind the scenes.
• Develop and maintain relationships across the business with customers and community partners.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Consistently ensure policies, operational standards and procedures are communicated, understood and implemented, including security, people, health & safety and stock management.
• Identify innovative and creative methods to go above and beyond to boost customer loyalty and drive the brand locally within the community.
• Partner with the wider business to ensure prompt placement of stock and take responsibility for the smooth running of the store.
• Take responsibility for change management in the store, engaging your team to adhere to new ways of working within the brand.
• Create amazing customer experiences through authentic customer service that leaves a lasting impression.

Qualifications

• Experience in a management role, thriving in a fast‑paced, client‑focused retail environment.
• Commercial approach with a proven sales background and experience setting and delivering store KPIs.
• Flexible and adaptable, comfortable working in a fast‑paced environment.
• Flexible schedule and availability to work mornings, evenings, weekends and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in POS systems.
• Budget management experience, including payroll and expenses.
• Exceptional customer service and team management skills with a proven track record of developing others.
• Interest in and awareness of market trends in the retail industry.

Working Conditions

• Retail environment.
• High School diploma or equivalent.

Benefits

• Generous clothing allowance.
• Seasonal allowance for SB uniform.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice & support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
• Wolverine Worldwide discount.
• Enhanced Family Leave policy.
• People Pension.