Store Manager - 40 Hours - Sweaty Betty in Belfast

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint in approximately 200 countries and territories, we empower, engage and inspire our consumers – every step of the way.

Responsibilities

• Be a role model, motivate and engage your team to bring brand values to life, promote an inclusive and positive working atmosphere, and celebrate success.
• Own sales and profit results, drive cost management including payroll, sales and KPIs.
• Deliver outstanding service to customers, demonstrating role‑model behaviours.
• Communicate efficiently on the floor and behind the scenes.
• Develop and maintain relationships across the business, with customers and community partners.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards and procedures are communicated, understood and implemented (including security, people, health & safety and stock management).
• Identify innovative and creative methods to boost customer loyalty and promote the brand locally within the community.
• Prioritise the team and put their needs first.
• Partner with the wider business to ensure prompt stock placement and support the smooth running of the store.
• Manage change within the store and engage the team to adopt new ways of working.
• Create amazing customer experiences through authentic service that leaves a lasting impression.

Qualifications

• Experience in a management role within a fast‑paced, client‑focused retail environment.
• Commercial approach with a proven sales background and experience setting and delivering store KPIs.
• Flexible, adaptable, and comfortable working in a fast‑paced environment.
• Flexible schedule with availability for mornings, evenings, weekends, and holidays.
• Passion for our brands and brand lifestyles.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in POS systems.
• Budget management experience, including payroll and expenses.
• Exceptional customer service and team‑management skills with a proven track record of developing others.
• Awareness of market trends in the retail industry.

Working Conditions

• Retail environment.
• High School diploma or equivalent.

Benefits

• Generous clothing allowance.
• Seasonal allowance for Sweaty Betty uniform.
• Excellent training and development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro‑rated if working part‑time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust – advice and support tool.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK employees.
• Enhanced family leave policy.
• People pension.