At a Glance
- Tasks: Support store operations, drive sales, and create memorable customer experiences.
- Company: Join Wolverine Worldwide, a global leader in branded footwear and apparel.
- Benefits: Enjoy clothing allowances, bonuses, discounts, and flexible working hours.
- Other info: We celebrate diversity and promote an inclusive culture where everyone can thrive.
- Why this job: Perfect for those eager to learn retail management in a vibrant, inclusive environment.
- Qualifications: High school diploma required; leadership experience preferred but not essential.
The predicted salary is between 24000 - 36000 £ per year.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories, operating in approximately 200 countries.
Key Responsibilities
- Serve as a role model and motivate the team to embody brand values and maintain an inclusive, positive working atmosphere.
- Deliver outstanding customer service and demonstrate role‑model behaviours.
- Assist in driving sales, commercialities and maintaining store standards, including compliance with policies.
- Communicate efficiently, both on the floor and behind the scenes.
- Develop and maintain relationships with customers and community partners.
- Partner with the Store Manager to generate innovative marketing ideas.
- Take ownership of stock management and execute visual merchandising guidelines to achieve store KPIs.
- Act as product expert and trainer, educating the team and advising customers.
- Support store operations: opening/closing, cash handling, stock control, merchandising, and store presentation.
- Maintain compliance with company policies, health and safety regulations.
Knowledge, Skills, and Abilities Required
- Previous experience in a fast‑paced, customer‑facing retail environment.
- Leadership or supervisory experience is preferred.
- Flexible, adaptable, and comfortable working in a fast‑paced environment.
- Flexible schedule with mornings, evenings, weekends, and holidays.
- Passion for the brands and brand lifestyles.
- Self‑starter and ambitious result orientation.
- Ability to work under pressure and manage multiple tasks simultaneously.
- High School diploma or equivalent.
Working Conditions
- Retail environment; US candidates only.
- Performing duties consistent with the Company’s AAP/EEO goals and policies.
Extras
- Generous clothing allowance.
- Excellent training & development opportunities.
- Quarterly bonuses.
- 60% off all Sweaty Betty merchandise.
- 25 days holiday (prorated if part‑time).
- Refer a Friend bonus scheme.
- Season Ticket Loan.
- Access to Retail Trust – advice & support tool.
- Budget to attend fitness classes per store.
- Access to Sample sales.
- Health Cash Plan benefit with Medicash.
- Enhanced Family Leave policy.
DEI Commitment
We are dedicated to creating an inclusive culture that celebrates diversity, drives equity and supports belonging for all employees.
Assistant Manager - 40 Hours - Sweaty Betty in Portsmouth employer: Sweaty Betty
Wolverine Worldwide is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As an Assistant Manager at Sweaty Betty, you will benefit from a supportive environment that encourages innovation and teamwork, alongside perks such as a clothing allowance, training opportunities, and discounts. With a strong commitment to diversity, equity, and inclusion, this role provides a meaningful opportunity to engage with customers and lead a motivated team in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - 40 Hours - Sweaty Betty in Portsmouth
✨Tip Number 1
Familiarise yourself with Sweaty Betty's brand values and mission. Understanding their commitment to empowering consumers and promoting inclusivity will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences in previous roles. Highlighting specific instances where you've gone above and beyond can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Sweaty Betty to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information that you can use to tailor your approach.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate a team. Since the role involves supporting team development, being able to articulate your approach to fostering an inclusive and positive environment will be crucial.
We think you need these skills to ace Assistant Manager - 40 Hours - Sweaty Betty in Portsmouth
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Assistant Manager position at Sweaty Betty. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and improve store performance.
Write a Strong Cover Letter:In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've motivated teams or improved customer experiences in previous roles. Show enthusiasm for the brand and its values to make a personal connection.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.
How to prepare for a job interview at Sweaty Betty
✨Show Your Passion for Customer Service
As an Assistant Manager, your enthusiasm for customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Demonstrate Leadership Skills
Even if you haven't held a formal leadership position, think of times when you've motivated or supported a team. Discuss how you can inspire others and contribute to a positive team environment at Sweaty Betty.
✨Familiarise Yourself with the Brand
Research Sweaty Betty's products, values, and community initiatives. Showing that you understand and align with the brand will demonstrate your commitment and help you stand out during the interview.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific scenarios, such as resolving customer complaints or managing team dynamics. Practising your responses will help you articulate your problem-solving skills effectively.
