At a Glance
- Tasks: Enhance customer engagement and boost online revenue for a luxury beauty brand.
- Company: SWAY Hair Extensions, a leading name in luxury beauty.
- Benefits: Full-time role with competitive salary and opportunities for growth.
- Other info: Work with tools like Shopify and Klaviyo to create premium experiences.
- Why this job: Join a dynamic team and make a real impact in the beauty industry.
- Qualifications: Experience in CRM or e-commerce, especially in beauty or fashion.
The predicted salary is between 35000 - 45000 € per year.
SWAY Hair Extensions is looking for a CRM/Ecommerce Manager in Manchester to enhance customer engagement and online revenue. This full-time role focuses on managing CRM touchpoints, optimising website performance, and collaboratively driving campaigns.
The ideal candidate has experience in CRM or e-commerce, particularly in beauty or fashion, and a strong understanding of customer lifecycle marketing. Additionally, expertise in tools like Shopify and Klaviyo is essential for achieving a premium brand experience.
CRM & Ecommerce Lead – Luxury Beauty Brand in Manchester employer: SWAY Hair Extensions
SWAY Hair Extensions is an exceptional employer that fosters a vibrant and inclusive work culture in the heart of Manchester. With a strong emphasis on employee growth, we offer continuous learning opportunities and the chance to work with cutting-edge tools in the luxury beauty sector. Join us to be part of a dynamic team that values creativity and collaboration, ensuring that your contributions directly impact our brand's success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land CRM & Ecommerce Lead – Luxury Beauty Brand in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and e-commerce sectors, especially those who work with CRM tools. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with CRM and e-commerce projects. Include any campaigns you've driven or website optimisations you've implemented to demonstrate your impact.
✨Tip Number 3
Prepare for interviews by researching SWAY Hair Extensions and their brand values. Tailor your answers to show how your experience aligns with their mission and how you can enhance customer engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRM & Ecommerce Lead – Luxury Beauty Brand in Manchester
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for the beauty industry shine through! We want to see how your experience aligns with our luxury brand ethos and how you can enhance customer engagement.
Highlight Relevant Experience:Make sure to showcase any previous roles in CRM or e-commerce, especially within beauty or fashion. We’re looking for candidates who can demonstrate their understanding of customer lifecycle marketing and how it can drive online revenue.
Be Specific About Tools:If you’ve worked with Shopify or Klaviyo, don’t hold back! We want to know how you’ve used these tools to optimise website performance and create a premium brand experience for customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at SWAY Hair Extensions!
How to prepare for a job interview at SWAY Hair Extensions
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems, especially Klaviyo. Be ready to discuss how you've used it in past roles to enhance customer engagement and drive sales. Having specific examples will show that you’re not just familiar with the tool, but that you can leverage it effectively.
✨Showcase Your E-commerce Savvy
Since this role is all about e-commerce, prepare to talk about your experience with platforms like Shopify. Highlight any successful campaigns you've run, focusing on metrics like conversion rates and customer retention. This will demonstrate your ability to optimise website performance and boost online revenue.
✨Understand the Luxury Market
Familiarise yourself with the luxury beauty sector. Research current trends and key players in the market. Being able to discuss how these trends impact customer behaviour will show that you understand the nuances of marketing in a premium space.
✨Prepare for Collaborative Questions
This role involves working closely with other teams, so be ready to discuss your collaborative experiences. Think of examples where you’ve successfully driven campaigns with cross-functional teams. This will highlight your ability to work well with others and contribute to a cohesive brand strategy.
