Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer enquiries and resolve issues in the Hair & Beauty sector.
- Company: Leading beauty brand in the UK with a vibrant team.
- Benefits: Engaging work environment and opportunities for personal growth.
- Why this job: Enhance customer experience while working in a fast-paced, creative setting.
- Qualifications: 12 months of customer service experience and excellent communication skills.
- Other info: Join a proactive team dedicated to outstanding service.
The predicted salary is between 24000 - 36000 £ per year.
A leading beauty brand in the UK is seeking a Client Services Executive to join their Altrincham team. The role involves handling customer enquiries across various channels, resolving issues, and ensuring outstanding service.
Applicants should have:
- At least 12 months of customer service experience in a fast-paced Hair & Beauty setting
- Exceptional communication skills
- A proactive, organised approach
This position offers an opportunity to enhance the customer experience in an engaging work environment.
Client Experience Specialist - Hair & Beauty in Manchester employer: SWAY Hair Extensions
Contact Detail:
SWAY Hair Extensions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Experience Specialist - Hair & Beauty in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry, especially those who work at the brand you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hair and beauty shine through. Share stories from your past customer service experiences that highlight your skills and how you handle challenges.
✨Tip Number 3
Be proactive! If you notice any gaps in the company's customer service or have ideas for improvement, mention them during your interview. This shows you're not just looking for a job, but you're genuinely interested in enhancing their client experience.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team and ready to take the next step in your career.
We think you need these skills to ace Client Experience Specialist - Hair & Beauty in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service, especially in the Hair & Beauty sector. We want to see how you've handled enquiries and resolved issues in a fast-paced environment, so don’t hold back!
Be Proactive in Your Approach: In your application, demonstrate your proactive nature. Share examples of how you’ve gone above and beyond for customers in the past. We love seeing candidates who take initiative and are organised!
Communicate Clearly and Confidently: Your communication skills are key for this role, so make sure your application is clear and well-structured. Use a friendly tone that reflects your personality, as we’re looking for someone who can connect with our clients effortlessly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SWAY Hair Extensions
✨Know Your Beauty Brands
Familiarise yourself with the leading beauty brands and their products. This will not only show your passion for the industry but also help you answer questions about customer preferences and trends during the interview.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous roles where you successfully handled customer enquiries or resolved issues. Highlight your proactive approach and how you ensured outstanding service, as this is crucial for the Client Experience Specialist role.
✨Practice Your Communication
Since exceptional communication skills are a must, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Be Organised and Proactive
Demonstrate your organised approach by preparing a list of questions to ask the interviewer about the company culture and team dynamics. This shows that you're not just interested in the role but also in how you can contribute to enhancing the customer experience.