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For Companies At a Glance
- Tasks: Build relationships with salons and onboard new partners while driving brand loyalty.
- Company: Join SWAY, a dynamic brand in the hair and beauty industry focused on innovation.
- Benefits: Enjoy a creative work culture, opportunities for growth, and the chance to make an impact.
- Why this job: This role offers hands-on experience in account management and a chance to shape brand strategies.
- Qualifications: Experience in account management within the hair and beauty sector is essential.
- Other info: Must be UK-based with a full driving license and a passion for all things hair.
The predicted salary is between 36000 - 60000 £ per year.
As a SWAY Key Account Manager you would be required to build the day-to-day relationships with key existing salons while responsible onboarding new salon partners. The role is client facing and focused around building client relationships through business support and brand offerings.
JOB ROLE AND RESPONSIBILITIES
- Develop and nurture strong lasting client relationships, providing value to our salons.
- Support clients through the implementation of key promotional and marketing activity to generate brand loyalty, sales growth and meet brand objectives in line with SWAY's strategy.
- Organise brand events co-ordinated with seasonal launches and key retail periods
- Support and implement social media strategies with salons with SWAY's marketing team as well as being involved in unique content creation for the salon professional division.
- Ensure brand executions in salon and in accordance with new launches and promotional calendars, applying best practices to window and in salon retail areas.
- Identifying key opportunities within the territory to elevate and accelerate growth with both new and existing salons
- Accountable for achieving set revenues and defined KPIs within the territory, tracking, analysing, and reporting accordingly.
- Identify opportunities to up-sell and link-sell to develop the brand within the UK market
- Manage diary and journey plan effectively to ensure maximum productivity.
- Support client with appropriate budget, loyalty tiers and business focuses
- Develop internal network and relationships to support key activity, such as partnering with the marketing and educational team.
- Attendance and participation in team and sales meetings and events.
- Collaborate effectively and enthusiastically within the business.
- Foster a culture of creativity and excellence.
REQUIREMENTS
- Proven account management within the hair and beauty industry is essential
- Experience in delivering client-focused solutions based on customer needs.
- Entrepreneurial and results orientated mindset.
- Understanding of social media and how to utilise for commercial benefit.
- Knowledge of Outlook, Word and Excel with the ability to create bespoke PowerPoint Presentations for individual customers.
- Excellent communication, influencing and negotiation skills, with the ability to drive and influence
- Ability to engage, create and deliver presentations tailored to the audience needs.
- A high level of verbal and written communications skills.
- Ability to work under pressure within deadlines with excellent organisational and time management skills.
- Highly adaptable to change, with the ability to work autonomously.
- Desire to continuously learn and develop.
- Enthusiastic and hands-on style, with a can-do attitude.
- Demonstrates passion for the SWAY brand and products.
- Self-motivated, passionate, empathetic individual with a positive attitude, “can do” approach and entrepreneurial growth and ‘anything is possible’ mindset.
- Strong organisational skills, an eye for detail and ability to juggle multiple projects and ability to multitask under pressure in a fast-paced environment.
- Demonstrate ownership and accountability, can give examples of taking measured risks to achieve results.
- Enthusiastic, energetic outgoing, determined to win and a passion for People and all things hair.
- UK based with the ability to travel to UK and ROI without restrictions.
- Full driving licence.
Key Account Manager employer: SWAY Hair Extensions
Contact Detail:
SWAY Hair Extensions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarize yourself with the hair and beauty industry, especially focusing on current trends and key players. This knowledge will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network actively within the industry by attending relevant events, trade shows, and seminars. Building relationships with salon owners and professionals can give you a competitive edge when applying for the Key Account Manager position.
✨Tip Number 3
Showcase your ability to create tailored presentations by preparing a mock presentation for a hypothetical salon client. This will not only demonstrate your skills but also your understanding of how to meet client needs effectively.
✨Tip Number 4
Highlight your experience with social media strategies in your discussions. Being able to articulate how you can leverage social media for brand growth will resonate well with the expectations of the role.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management within the hair and beauty industry. Emphasize any relevant achievements that demonstrate your ability to build client relationships and deliver client-focused solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the SWAY brand and products. Discuss how your entrepreneurial mindset and results-oriented approach align with the company's goals. Mention specific examples of how you've successfully managed client relationships in the past.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your verbal and written communication skills. Use clear and concise language, and consider including examples of presentations or reports you've created.
Highlight Your Adaptability: Demonstrate your ability to work under pressure and adapt to change. Provide examples from your previous roles where you successfully managed multiple projects or met tight deadlines, showcasing your organizational and time management skills.
How to prepare for a job interview at SWAY Hair Extensions
✨Show Your Passion for the Industry
Make sure to express your enthusiasm for the hair and beauty industry during the interview. Share specific examples of how you've engaged with the industry in the past, whether through previous roles or personal experiences, to demonstrate your genuine interest.
✨Highlight Your Relationship-Building Skills
Since the role focuses on building strong client relationships, prepare to discuss your experience in account management. Provide concrete examples of how you've successfully nurtured client relationships and supported their needs, showcasing your ability to deliver client-focused solutions.
✨Demonstrate Your Marketing Knowledge
Be ready to talk about your understanding of promotional and marketing activities. Discuss any relevant experience you have in implementing marketing strategies, especially in collaboration with clients, and how these efforts led to brand loyalty and sales growth.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to manage multiple projects under pressure or adapt to changes quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
