At a Glance
- Tasks: Lead retail operations, manage teams, and ensure top-notch store performance.
- Company: Join a global brand known for its innovative timepieces and vibrant culture.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Other info: Based in London with a focus on teamwork and collaboration.
- Why this job: Shape the retail experience and develop your leadership skills in a dynamic environment.
- Qualifications: Experience in retail management and strong leadership abilities required.
The predicted salary is between 40000 - 50000 £ per year.
To manage and monitor sales, operational, merchandising, housekeeping, new store standards and human resource functions for Swatch stores and Kiosks.
Key Responsibilities
- Controlling all recruitment needs and interviewing at manager level
- Salary review for all Retail employees
- HR related issues once it has been escalated from the Area Manager
- Produce and prepare various reports to both line management and HQ
- Signatory for all paperwork
- Weekly store visits
- P+L – all apart from Rents
- Managing the Area Manager
- Train, coach and develop Area Manager
- Creation & implementation of policies and procedures with liaison of the different departments (HR, Finance…)
- Supervisor and H & S coordinator to all the Retail Stores
- Liaise with the Marketing team to cover POS needs and estimates for new materials
- Working closely with Retail Control and Logistics
- Manage all stock related: ranging, orders validation, analysis… (merchandiser position)
- Creation and implementation of Managers Induction Plan + Pack
- Manage and control all aspects of store openings (with the exception of any building work related)
- Training and development of Group wide retail team
- Manage and arrange retail conferences
- Assist other Brands with new stores
- Attend HQ meetings: kick off and budget
- Various admin duties
Job Location
77 Marsh Wall, E14 9SH London, United Kingdom (England)
Retail Operations Manager in London employer: Swatch
As a Retail Operations Manager at Swatch, you will thrive in a dynamic and innovative environment that values creativity and teamwork. Our London location offers a vibrant work culture with ample opportunities for professional growth, including training and development programmes tailored to enhance your skills. Enjoy competitive benefits and the chance to make a meaningful impact in a globally recognised brand while collaborating with passionate colleagues.