Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team, deliver exceptional customer experiences, and drive store success.
- Company: Join Swatch, a global leader in innovative and stylish timepieces.
- Benefits: Enjoy competitive salary, generous discounts, private health care, and career development.
- Why this job: Be part of a creative brand that surprises and delights customers every day.
- Qualifications: Retail management experience and a passion for motivating teams.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Overview
The Company
Colorful, happy, loud, shrill and forever re-interpreted in different ways. Swiss Made and thanks to industrial production and only 51 parts, available at a democratic price. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days, keeping time as part of a Spring-Summer, Fall-Winter or as a Special Collection. Known for revolutionary concepts, creative models and the pleasure it takes in provocation, Swatch loves to keep on surprising its audience. Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world’s largest art gallery on the wrist. With its commitment to niche sports and the Swatch Proteam, the watchmaker has paved the way to popularity for disciplines like Freestyle Skiing, BMX and Skateboard. Working for Swatch you will be part of a strong and expanding retail network and working for the world’s largest watchmaking group for one of the world’s most popular brands.
What we offer
- Competitive Salary Package
- Generous Employee Discounts / Staff Sales
- Private Health Care
- Career Development and Training
- Employee Assistance and Mental Health Platform
- Cycle to Work / Seasonal Ticket Scheme
- Eye Test / Glasses
- Perkbox
Job Description
Are you an enthusiastic and experienced retail professional with a passion for fashion and innovative timepieces? Swatch, a global leader in the watch industry, is seeking a dedicated Assistant Store Manager to support our team and help drive store success. As the Assistant Store Manager, you will play a key role in delivering exceptional customer experiences, supporting store operations, and motivating our team. If you have a strong background in retail management, excellent communication skills, and a commitment to excellence, we invite you to be part of an exciting journey and help us make every moment special for our customers.
Profile
- Team Management
- Train, supervise, and motivate employees to meet store goals
- Plan, organize, and prioritize tasks for optimal team productivity
- Develop team performance, focusing on conversion and customer service
- Produce team rotas and monitor performance
- Assist with performance management, training, and coaching.
- Help implement induction programs for new employees
- Assist in training and developing the store team
- Encourage completion of required E-Learning
- Ensure service standards align with Swatch guidelines.
- Open and close the store per company policies
- Implement security procedures and manage stock
- Maintain awareness of product security hot spots
- Conduct stock checks and audits.
- Accurately report administration and stock control
- Collate sales figures.
- Provide friendly, memorable customer service
- Maintain product knowledge and assist with displays
- Contribute to sales targets and deliver exceptional service.
- Reconcile tills daily and ensure secure cash handling
- Handle transactions responsibly, including cash, cards, and international currency.
- Keep the store clean and presentable
- Maintain health and safety standards and visual merchandising.
- Adhere to company policies and attend briefings
- Communicate effectively at all levels
- Present professionally and understand international customer customs
- Attend Retail Managers Meetings in the absence of the Store Manager.
- Attend training and stay informed on new products
- Deliver product knowledge to customers and train colleagues.
Professional Requirements
- Essential:
- Previous retail management experience
- Passion to motivate, engage and raise morale
- Creativity in ideas to increase footfall and conversion
- Exceptional communication skills
- Passion to develop colleagues with the ability to provide constructive and positive feedback and share knowledge in both product and customer interaction
- Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions
- Driven to improve conversion and ensure the store and team meet KPIs
- Commercial acumen and business focus; financially aware with an understanding of what contributes to profit and strives to improve and set targets for achievement
- Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills
- Strong interpersonal skills with the emphasis on building good working relationships
- Commitment to their own development and development of their team
- Self-aware and acknowledges personal areas for improvement and development
- Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines
- Demonstrates initiative by generating ideas to meet targets and overcome obstacles and a personal drive to succeed
- Flexibility to support team and company in working additional/different hours and at different locations as and when required
- Previous experience working in retail and/or fashion accessories
- Have experience dealing with international customers
- Ability to communicate in multiple languages
- Previous experience providing training to colleagues
- Experience and knowledge of Swatch and Flik Flak products
Job Location: Carnaby Street 21, W1F 7DD London, United Kingdom (England)
Company Address: The Swatch Group (UK) Limited Building 1000 2nd Floor East Wing The Royals Business Park Dockside Road GB-London E16 2QU United Kingdom
Assistant Store Manager - Swatch Carnaby Street employer: Swatch
Contact Detail:
Swatch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Swatch Carnaby Street
✨Tip Number 1
Get to know the Swatch brand inside out! Familiarise yourself with their latest collections and unique selling points. This will not only impress during interviews but also help you connect with customers if you land the job.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups related to fashion and retail. You never know who might be looking for someone just like you, and it’s a great way to get your foot in the door.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with Swatch's values. A confident and engaging introduction can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Assistant Store Manager - Swatch Carnaby Street
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for Swatch and the world of fashion watches shine through. We want to see that you’re not just looking for a job, but that you genuinely love what we do!
Tailor Your CV: Make sure your CV highlights your retail management experience and any relevant skills. We’re looking for someone who can motivate a team and drive sales, so showcase those experiences that align with our needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Assistant Store Manager role at Swatch.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Swatch.
How to prepare for a job interview at Swatch
✨Know Your Swatch
Before the interview, dive deep into Swatch's history, values, and product lines. Familiarise yourself with their latest collections and any unique collaborations. This will not only show your passion for the brand but also help you connect your experience to their innovative spirit.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to motivate and manage a team. Prepare examples of how you've successfully trained or developed team members in the past. Highlight your communication skills and how you’ve fostered a positive work environment.
✨Customer Service is Key
Swatch prides itself on exceptional customer experiences. Be ready to discuss specific instances where you went above and beyond for a customer. Think about how you can relate your past experiences to the role and how you would handle various customer scenarios.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and Swatch's future direction. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
